Problem Statements
Why Manual Sales Order Processing Creates Friction
Problem 01
Slow Order Processing
Manually processing sales orders takes significant time, leading to delays in fulfilment and missed next-day delivery expectations. This slows down the customer experience and risks dissatisfaction in an increasingly time-sensitive market.
Problem 02
Limited Scalability
Manual processes make it difficult to handle increasing order volume without adding additional headcount, hindering growth.
Problem 03
Resource Dependence
Without a Sales Order Automation solution, businesses can become dependent on key personnel, who if they were to leave would take valuable process and customer knowledge with them resulting in a roller coaster of services for customers.
Problem 04
Errors & Delays
Manual data is prone to typos, inconsistencies and missing information. These result in errors throughout the fulfilment, invoicing and cash collection processes.
Problem 05
Reduced Internal Productivity
Internal sales handling teams (sales & customer Services) are bogged down with administrative tasks, like manual data entry, hindering ability to focus on other value or revenue generating tasks.
Explore Our Solutions
What part of your Sales Order process do you need to improve?
Every business faces different challenges. Some need to eliminate manual entry, others need better control over multi-channel orders, and many simply want fewer errors slowing everything down. That’s why B2BE’s Sales Order Automation is made up of modular solutions
— you can start with the one that solves your biggest pain, and add more as you grow.
EDI
Automating Orders
Eliminate manual entry for high-volume, EDI-ready customers by integrating their orders directly into your ERP for instant processing.
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eCapture
Digitising Email
& PDF Orders
Turn emailed PDFs or documents into clean, validated order data using OCR and AI, freeing up your customer service team and speeding up fulfilment.
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eCatalogue & PunchOut
Streamlining Online Procurement
Give buyers instant access to real-time product data, pricing and availability within their own procurement system, simplifying compliant ordering.
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Order Hub
Centralising
Multi-Channel Orders
Bring together EDI, portal, PDF, punchout and email orders into a single platform ensuring unified visibility, faster response, and cleaner operations.
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Order Guardian
Preventing Errors Before They Hit Your ERP
Validate every order before it’s processed checking for incorrect pricing, discontinued SKUs or stock issues to avoid downstream problems.
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