Automate sales orders, identify issues earlier, and be more responsive to your clients
- OCR to EDI
- Product Comparison
- Error Control
- Online Access
Automatically identifying via OCR the sales order data to create electronic files ideally complimenting B2BE’s EDI products.
Sales orders are automatically compared to your product catalogue data. If any sales orders that have incorrect information such as part numbers, units of measure or pricing and can be flagged for correction.
Customer service staff will then only need to work on the sales orders that contain errors so the errors can be fixed and the sales order processed quickly. Sales orders are then automatically loaded into your system for picking, packing and shipping.
A hosted solution, meaning no software is required, allows you to take sales orders sent to your organisation via email or facsimile.
The automated orders product is a fully hosted product and is accessible through the B2BE web portal’s online interfaces. It provides up to date information to customer service teams, and other relevant functions, many dashboard analytic tools to measure throughput, accuracy and other key metrics in real-time.
Optimise and automate business processes from paper to electronic format and drive cost savings through the removal of manual processes.
Increase responsiveness and customer service levels and better meet customer demands and requirements or supplier engagement initiatives.