Problem Statements
Where Invoice Distribution Becomes Complex
Problem 01
Labour Intensive
Invoices are often sent manually, inconsistently, or late, creating delays and uncertainty. Distributing invoices across multiple channels, especially print and post, adds labour-intensive steps that drain time and resources. Teams end up chasing delivery confirmations instead of resolving issues or improving time to cash.
Problem 02
Hidden Costs
Switching to email to cut costs can backfire when it doesn’t match how your customers process invoices, leading to delays, missed payments, and more time spent chasing. What looks cheaper often ends up costing more than postage.
Problem 03
Missed Opportunities
When invoices don’t arrive quickly or cleanly, you miss early payment incentives, slow down collections, and lose visibility that’s critical for forecasting and cash flow planning.
Problem 04
Customer Misalignment
Customers expect a smooth billing experience. When invoices arrive in the wrong format, to the wrong person, or after the fact, it causes frustration, delays payment, and damages trust.
Problem 05
Inconsistent Customer Experience
Without a standardised invoicing process, customers receive invoices in fragmented or unclear formats, leading to confusion, delays, and increased support tickets.
Problem 06
Constantly Lost Invoices
Inability to track traditional print and post and email invoice distribution gives customers the opportunity to always "lose the invoice".
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Explore Our Solutions
How do your invoices need to reach your customers?
Invoice delivery isn’t one-size-fits-all. Some customers require e-Invoicing through government networks, others prefer PDF or portal-based access, and some still rely on printed invoices. B2BE’s Managed Invoice Distribution brings together multiple delivery options, allowing you to meet customer requirements today while supporting your transition to more digital channels over time.
