In our journey to explore the transformative potential of Sales Order Automation, we’ve uncovered the critical role it plays in enhancing customer experience and operational efficiency. (You can read our article on improving customer experience with Sales Order Automation here). Now, it’s time to take a closer look at a pivotal fork in the road: choosing between manual and managed Sales Order Automation.
Both paths offer undeniable advantages, but it’s the difference between them that truly sets the stage for your business’s order processing future. It’s not a question of good or bad; it’s a matter of what aligns better with your unique needs and aspirations.
Watch our video round-up below:
Manual Sales Order Automation: A Recap
Before we delve into the managed option, let’s quickly recap what manual Sales Order Automation entails. In this approach, the burden of order processing largely falls on your team. While technology aids in automating some aspects, human intervention remains central, especially in the correction of errors and handling exceptions.
Managed Sales Order Automation: The Game Changer
Now, let’s shine the spotlight on managed Sales Order Automation. This is where the game takes an exciting turn. In managed automation, not only is the technology leveraged for capturing and processing orders, but the entire process, including corrections and exception handling, is expertly handled by specialists like B2BE.
Key Differences and Benefits of Managed Sales Order Automation
1. Error Reduction
In manual automation, errors can still creep in, necessitating corrective actions from your team. In contrast, managed automation minimises errors to a fraction of what manual processes might incur. The result? Fewer disruptions, happier customers, and significant cost savings.
2. Efficiency Amplified
Managed automation also optimises your order processing workflow. With experts handling the entire process, from order capture to corrections, you’re free to focus on your core competencies. This translates into faster order fulfilment, reduced lead times, and an agile approach to meet customer demands.
3. Scalability Made Easy
Scaling your order processing capabilities becomes a breeze with managed automation. As your business grows, experts can seamlessly adapt the system to handle increased volumes without any of the growing pains often associated with manual processes.
4. Focus on Strategy
By outsourcing the entire order processing function to specialists, you reclaim valuable time and resources. This allows you to shift your focus to strategic initiatives, such as expanding your product offerings, entering new markets, or improving other facets of your customer experience.
5. Peace of Mind
With managed automation, you gain peace of mind knowing that order processing is in the hands of seasoned professionals. You can trust that orders will be handled accurately, promptly, and with the utmost care, leaving no room for operational hiccups or customer dissatisfaction.
The choice is yours
In conclusion, the choice between manual and managed Sales Order Automation is not a matter of right or wrong; it’s a matter of what aligns best with your business goals and vision. Manual automation has its merits, especially for those who prefer to retain more control over the process. On the other hand, managed automation offers a quantum leap in efficiency, scalability, and peace of mind.
As you contemplate this pivotal decision, consider the long-term benefits of managed automation. It’s not just a technology upgrade; it’s a strategic move that positions your business for success in an increasingly competitive landscape. Whether you choose manual or managed, the journey toward unlocking efficiency in order processing begins here.
Ready to take the next step? Contact our dedicated sales team today.
About B2BE
B2BE delivers electronic supply chain solutions globally, helping organisations to better manage their supply chain processes, providing greater levels of visibility, auditability and control. We’re driven by a passion for what we do, inspired by innovation, and underpinned by a wealth of knowledge. With over 20+ years of experience, the B2BE teams operate worldwide.
For more information, visit www.b2be.com.