In this article, we explain how to automate a sales order by outlining what it is, why it’s important and how to implement it in your business.
What is sales order automation?
Sales order automation is the process of automating the creation, processing, and fulfilment of sales orders. In other words, it involves using technology to automate the entire sales order process, from the moment the order is received to the moment it is delivered to the customer. This includes automating tasks such as order entry, order verification, invoicing, and shipping.
Sales order automation is a key part of the order-to-cash process. That is, the process of receiving and processing customer orders, generating invoices, and collecting payment. By automating the sales order process, companies can reduce errors, decrease processing time, and ultimately improve customer satisfaction. In fact, sales order automation can reduce order processing time by up to 70%, leading to faster order fulfilment and improved customer satisfaction.
Why is sales order automation important?
Sales order automation is important for several reasons. Firstly, it helps companies improve their order processing time, accuracy, and efficiency. By automating the sales order process, companies can reduce the likelihood of errors and delays. In turn, this can lead to increased customer satisfaction and loyalty. Secondly, sales order automation can help companies save time and money by reducing the need for manual data entry and processing. This can also free up employees to focus on higher-value tasks, such as sales and customer service.
Finally, sales order automation can help companies scale their operations more easily, by allowing them to process a larger volume of orders with less effort. This can be particularly important for companies that are experiencing growth or expanding into new markets.
It’s possible for sales order automation to reduce order processing costs by up to 90%. As a result, this allows companies to allocate their resources more effectively.
How to implement sales order automation in your business
Implementing sales order automation in your business can seem daunting, but with the right approach, it can be relatively straightforward. Firstly, you will need to evaluate your current sales order process to identify areas that can be automated. This may involve reviewing your existing technology stack, data management practices, and workflows.
Secondly, you will need to choose a sales order automation solution that meets your specific business needs. This may involve researching different software vendors, such as B2BE, and evaluating their features.
Thirdly, you will need to configure the software to match your business processes and integrate it with your existing systems. This may involve setting up data mappings, workflows, and user roles.
Finally, you will need to train your employees on how to use the new system and ensure that they are comfortable with the new processes. This may involve providing training materials, conducting workshops, and offering ongoing support. By following these steps, you can implement sales order automation in your business and start reaping the benefits of a streamlined sales process.
Next steps
Learn more about how your order to cash strategy can impact your customers’ experiences with our sales order automation white paper. Download here.
About B2BE
B2BE delivers electronic supply chain solutions globally, helping organisations to better manage their supply chain processes, providing greater levels of visibility, auditability and control. We’re driven by a passion for what we do, inspired by innovation, and underpinned by a wealth of knowledge. With over 20+ years of experience, the B2BE teams operate worldwide.
For more information, visit www.b2be.com.