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B2BE opens offices in Germany


B2BE has now opened a new office in Germany to service, support and strengthen B2BE’s global operations for customers operating across the European region.

The office will support B2BE’s continued growth locally and within the region as well as providing support for organisations that trade within the German business environment to facilitate improved supply chain management through electronic based initiatives and solutions.

The new Germany office address is:

B2BE Germany GmbH
Mainzer Landstr. 50
60325 Frankfurt am Main

Click on the link to see a Google map of the new B2BE Germany office

If you wish to contact B2BE in Germany, please email; de.info@b2be.com

2017 E-Invoicing and E-Billing Market Report


B2BE are proud to be sponsoring the 2017 E-Invoicing and E-Billing annual report produced and distributed by Billentis an organisation specialising in consulting in the E-Invoicing/Billing environment.

For those of you who don’t know Billentis they have been providing a yearly report for a number of years which includes the latest information in regard to E-Invoicing and E-Billing with significant information relating to E-Invoicing and E-Billing trends. For those of you that might not be aware of the report we recommend downloading and reading it.

The 2017 report is out now and it covers a wide range of topics and looks at the adoption speeds of E-Invoicing/Billing and the roadblocks associated with adoption, the global landscape. The report also proposes that there will be significant changes ahead in the area which provides insightful reading. The report also provides some excellent information to ensure your organisation is successful in implementing an E-Invoicing/Billing project.

To register and download the report please click here. If your organisation is looking for an e-Invoicing solution please contact B2BE by clicking here or by contacting your Account Manager.

B2BE opens offices in Italy


B2BE has now opened a new office in Italy to service, support and strengthen B2BE’s global operations for customers operating across the European region.

The office will support B2BE’s continued growth locally and within the region as well as providing support for organisations that trade within the Italian business environment to facilitate improved supply chain management through electronic based initiatives and solutions.

The new Italian office address is:

B2BE Italy S.R.L.
B2BE Italy S.R.L
Piazza IV Novembre 4
20124 Milano

Click on the link to see a Google map of the new B2BE Italian office

If you wish to contact B2BE in Italy, please email; it.info@b2be.com

B2BE opens offices in Canada

canada-flagB2BE has now opened a new office in Canada to service, support and strengthen B2BE’s global operations for customers operating across the North American region.

The office will support B2BE’s continued growth locally and within the region as well as providing support for organisations that trade within the Canadian business environment to facilitate improved supply chain management through electronic based initiatives and solutions.

The new Canadian office address is:

B2BE Canada Limited
398-2416 Main Street
British Columbia
V5T 3E2

Click on the link to see a Google map of the new B2BE Canadian office

If you wish to contact B2BE in Canada, please email; ca.info@b2be.com

Happy Lunar New Year from B2BE

cny2017_thumbB2BE wishes all its customers and partners a happy and prosperous Lunar New Year. 恭喜发财

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Happy Christmas from B2BE

x-mas2016_thumbB2BE wishes all its customers and partners a merry Christmas and a happy New Year.

Happy Diwali from B2BE

diwali-2016B2BE wishes its customers and partners a happy Diwali.

B2BE India Business Development Manager, Jayakar Rangaraj, says “Diwali is certainly the biggest and the brightest of all Indian festivals. It’s the festival of lights that’s marked by four days of celebration, which literally illumines the country with its brilliance, and dazzles all with its joy. Each of the four days in the festival of Diwali is separated by a different tradition, but what remains true and constant is the celebration of life, its enjoyment and goodness. It symbolizes that age-old culture of India which teaches to vanquish ignorance that subdues humanity and to drive away darkness that engulfs the light of knowledge. Even today in this modern world it projects the rich and glorious past of India. Of all the festivals celebrated in India, Diwali is by far the most glamorous and important. Enthusiastically enjoyed by people of every religion, its magical and radiant touch creates an atmosphere of joy and festivity. In each legend, myth and story of Diwali lies the significance of the victory of good over evil; and it is with each Diwali and the lights that illuminate our homes and hearts, that this simple truth finds new reason and hope. From darkness unto light — the light that empowers us to commit ourselves to good deeds, that which brings us closer to divinity. During Diwali, lights illuminate every corner of India and the scent of incense sticks hangs in the air, mingled with the sounds of fire-crackers, joy, togetherness and hope.

This Diwali I am very excited to meet and celebrate with my family and friends and also try and give the orphaned and physically challenged children a memorable Diwali”.

Eid Mubarak from B2BE

HR2016B2BE wishes all its customers and partners a happy and prosperous Eid Mubarak (which is more commonly known as Hari Raya Aidilfitri in Malaysia & Singapore).

B2BE opens offices in France


B2BE has now opened a new office in France to service, support and strengthen B2BE’s global operations for customers operating across the European region.

The office will support B2BE’s continued growth locally and within the region as well as providing support for organisations that trade within the European businesses environment to facilitate improved supply chain management through electronic based initiatives and solutions.

The new France office address is:

B2BE France SAS
Paris Saint Lazare
26-28 rue de Londres
Paris 75009

TEL +33 178 423 645

Click on the link to see a Google map of the new B2BE France offices

If you wish to contact B2BE in France, please email; fr.info@b2be.com

Book Depository Signs with PacStream in ANZ


Book Depository has selected B2BE’s PacStream service to send EDI Purchase Orders and receive acknowledgments from Australian book publishers.

Book Depository is the world’s leading specialist online bookstore with over 14 million books for sale. Book Depository offers a huge selection from bestsellers through to hard-to-find long tail titles and all with free delivery to 116 countries.

When Book Depository was looking to expand their range of Australian and New Zealand publications they also looked for an EDI partner to work with. Chris McKee, Group Managing Director of Book Depository said “We always put our customers first and work to ensure that we provide them with a world class service. The automation of the supply chain is an important aspect of this and we are pleased to be working with B2BE’s PacStream service to support this objective”.

B2BE provides out-sourced supply chain solutions that help you integrate your B2B environment with your supply chain partners. One of its services is PacStream (founded in 1997 to help booksellers and publishers achieve efficiencies in their supply chain). PacStream allows retailers to send orders electronically to their suppliers and receive back acknowledgements and invoices.

For more information about Book Depository

For more information about PacStream

Connect via EDI to more Dutch Electrical Wholesalers through B2BE

dutch-plugB2BE has established EDI connections to Dutch electrical wholesalers Oosterberg B.V. and Electrokern Schuurman B.V. They trade Purchase Orders, Advance Shipping Notices and Invoices electronically via an X400 connection.

B2BE have been supplying EDI services to several Dutch electrical wholesalers for some years. The wholesalers and their suppliers find they improve their supply chain efficiency, reduce their costs and increase the visibility of their documentation when trading electronically.

Adding Oosterberg B.V. and Electrokern Schuurman B.V. to the list of electrical wholesalers is especially good news for their suppliers that are already connecting to other electrical wholesalers, as it is relatively easy for them to add more electrical wholesalers that are already in the B2BE network.

For more information about connecting to Oosterberg B.V. and Electrokern Schuurman B.V. (or connecting to any of B2BE’s other retailers and wholesalers) use this contact form.

New B2BE Business Setup in France

franceB2BE’s growth in Europe continues with the setup of B2BE France, located in Paris.

B2BE has many clients globally that have French head offices. B2BE’s new French entity will better service these clients, as well as the French market as a whole.

B2BE’s Paris office will have local French speaking resources which will be strategic in helping grow and manage the French market and clients.

The Paris office will also increase B2BE’s European presence, assisting other B2BE clients who trade with French businesses and need to do so electronically. If you have French based customers or suppliers and you want to find out more about trading with them electronically you can contact us here.

As more details become available about B2BE’s French operation we will post them on www.b2be.com. So keep watching our website.

Jon Farley Joins B2BE UK

Jon-FarleyB2BE is delighted to welcome Jon Farley as its new Relationship Manager based in Birmingham, England.

Jon says his role as a B2BE Relationship Manager is “to build solid account plans for our existing customer base by ensuring we add value to their organisation and that we do this by drawing on the full range of B2BE products and solutions.”

Jon comes from the document management industry. For the last 10 years he provided companies and government departments with records management solutions at TNT Business Solutions.

Jon was initially Operations Supervisor of the data capture team of 15 people.

When TNT won the Land Registry contract, Jon moved to TNT’s newest archive facility, in Coventry. TNT uplifted and relocated 800,000 archive boxes, containing 88,000,000 individual land registration documents. As Operations Supervisor, Jon built the operational processes and recruited and trained 30 new staff.

Jon says “The project was completed without any impact to the customer and three months ahead of schedule. I’m particularly proud of my time during this period. The project went smoothly and without incident. Also 90% of the team we recruited has been made full time employees and are still there.”

Jon then moved into a customer facing role as a TNT Account Manager. He was responsible for the growth and management of 38 customers, mainly in the government sector. He was selling the full range of records management products, including electronic document management services.

In 2015 he was promoted to TNT Business Development Manager and finished the year as the division’s leading salesperson.

After 10 years with TNT, Jon was looking for a new challenge and TNT’s loss is B2BE’s gain.

Jon plays football at the weekends and is a self-confessed “massive” Aston Villa fan. Given Villa’s current league position, this shows he is a very loyal person indeed.

He lives with Amy, his partner of five years, and they are getting married at the end of 2016.

Happy Lunar New Year from B2BE

cny2016B2BE wishes all its customers and partners a happy and prosperous Lunar New Year. 恭喜发财

Paul Dolan Joins B2BE UK.

Paul-DolanB2BE is delighted to welcome Paul Dolan as its new Relationship Manager based in Birmingham, England.

Paul is responsible for account management and new business. His region is the Midlands, Northern England, Scotland and Ireland.

Paul says “Our UK sales plan, whilst expanding on the strength of B2BE’s EDI services, is also to promote the breadth of document and data management solutions that we offer.”

Paul has a wealth of IT and document management experience. He started work (way back in the 80’s) for a microfilm company, when data was held on magnetic reels and 12” floppy disks and programs were loaded from punch cards.

During the following 15 years, Paul worked his way up in Operations to a management role. He then moved into document management sales and became a Sales Executive for an American company that provided archive services for data and documents.

In the last 13 years Paul has had a number of IT sales roles selling scanning, data capture, workflow, print management and most recently cloud based applications for electronic billing, purchase to pay, electronic payslips and a proof of delivery solution. He has also introduced one of the first BPM solutions into a UK bank.

Paul says “I have worked with some really good people and deployed solutions that have given clients great innovation and value for money.”

Paul lives just outside Manchester. In his spare time he recently completed 10 years as the football manager of his son’s team. Paul says “We had some great fun and even managed to win a few cups and league titles. Although I’m glad to say this is over now and I have my Saturdays back.

“My family keep me very busy but I am a keen sports fan and try to watch as much football, rugby and cricket as I can get away with.” Paul added.

B2BE Melbourne Office on the Move

melbourneB2BE Melbourne has moved offices. After 10 years in its office on Albert Road, South Melbourne, B2BE Melbourne has moved (a big 300 meters) to 93 Palmerston Crescent, South Melbourne.

B2BE Asia Pacific General Manager, Daniel Tung said “When the lease ran out on our old building, we wanted to find a more permanent base for B2BE Melbourne. Our new office is just around the corner from our old one which is great for our staff and customers.

“B2BE operate a shared service operation from many global locations, so during the move there was a lot of operational back up and as our EDI and other services are in off-site data centres these are never impacted by an office move which meant that the office move created no customer issues”. Daniel added.

B2BE customers, suppliers and partners should note that all other B2BE Melbourne contact details remain unchanged.

To see a Google map of the office click here or view the image below.


B2BE Vietnam Office on the Move

vn_officeB2BE Vietnam has moved offices. After 6 years in its Phu Nhuan District office (in Ho Chi Minh City) B2BE Vietnam has moved to Office 02, Level 23, AB Tower, 76a Le Lai, Ben Thanh Ward, District 1, Ho Chi Minh City. It is next door to the New World Hotel.

B2BE Vietnam Shared Services Development Manager, Andy Bui said “It will be very good for our customers and for our Vietnam based staff, that our new office is much closer to the city centre than our old office was. Also the new office is in a beautiful modern building, so I am really looking forward to experiencing that improvement as well.”

To see a Google map of the new office click here

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Happy Christmas from B2BE

x-mas2015_thumbB2BE wishes all its customers and partners a merry Christmas and a happy New Year.

B2BE at GS1 Australia Supply Chain Week 2015

geoff-gs1-2015B2BE was at the GS1 Australia Supply Chain Week 2015 Conference in Melbourne (October 6-8) and Sydney (October 13-15).

GS1 Supply Chain Week (SCW) is where industries come together to share insights, shape future supply chain solutions and to collaborate.

2015 was the fifth SCW. The Industries that were focused on in 2015 were Healthcare, Trade & Transport, Food & Grocery and General Merchandise & Apparel.

B2BE was the Healthcare Industry Sponsor at the Melbourne SCW. B2BE also had an exhibitor stand at the SCW Healthcare User Group in Sydney.

B2BE Australian GM Daniel Tung said “The GS1 Supply Chain Week confirmed that eProcurement and EDI is an essential and necessary part of doing business efficiently across industry sectors in 2015. It also provided a platform for industry leaders to share their knowledge, expertise and experiences and to discuss emerging technologies such as RFID.”.

B2BE at Healthcare User Conference Auckland – 2015

Huga-2015B2BE attended the GS1 Healthcare User Group Australasia (HUGA) conference held at the Ellerslie Raceway, on 15 September.

The theme of the one day event was “Raising the bar on patient safety and supply chain efficiency”.

The GS1 HUGA is made up of multi-national pharmaceutical, instrument and device manufacturers, healthcare industry associations, regulators, hospitals, care facilities, vendors and logistics providers.

B2BE Relationship Manager Michelle Newsome said “While the healthcare sector’s uptake of master data and EDI has slowed over the past year, due to changes, it was good to hear HAL announce the formation of NZ Health Partnerships and the roll out of the health initiatives.”

GS1 said of its billing of the event that it was “a not-to-be-missed conference for the Healthcare Sector on the implementation of GS1 global standards for patient safety and supply chain efficiencies.”

However, if you did miss the conference, – GS1 kindly provide PDFs of the presentations on this page (click here to see them) – which give you a good idea of the conference content.

Happy Diwali from B2BE

diwali_2015B2BE wishes its customers and partners a happy Diwali.

B2BE India Business Development Manager, Jayakar Rangaraj, says “Diwali is certainly the biggest and the brightest of all Indian festivals. It’s the festival of lights that’s marked by four days of celebration, which literally illumines the country with its brilliance, and dazzles all with its joy. Each of the four days in the festival of Diwali is separated by a different tradition, but what remains true and constant is the celebration of life, its enjoyment and goodness. It symbolizes that age-old culture of India which teaches to vanquish ignorance that subdues humanity and to drive away darkness that engulfs the light of knowledge. Even today in this modern world it projects the rich and glorious past of India. Of all the festivals celebrated in India, Diwali is by far the most glamorous and important. Enthusiastically enjoyed by people of every religion, its magical and radiant touch creates an atmosphere of joy and festivity. In each legend, myth and story of Diwali lies the significance of the victory of good over evil; and it is with each Diwali and the lights that illuminate our homes and hearts, that this simple truth finds new reason and hope. From darkness unto light — the light that empowers us to commit ourselves to good deeds, that which brings us closer to divinity. During Diwali, lights illuminate every corner of India and the scent of incense sticks hangs in the air, mingled with the sounds of fire-crackers, joy, togetherness and hope.

“This Diwali I am very excited to meet and celebrate with my family and friends and also try and give the orphaned and physically challenged children a memorable Diwali”.

Joseph Pettit Joins B2BE Europe as the GM UK

Joe-PettitB2BE is delighted to welcome Joseph Pettit as its new General Manager based in Birmingham, England.

Joseph is responsible for the sales and delivery of all B2BE products in the UK.

Joseph’s background is in Corporate Electronic Document Management (EDM) transformations, Business Process Organisation (BPO), large scale document capture projects, and workflow approval systems.

Prior to B2BE Joseph worked as a Business Development Director for ORS Group. There he was responsible for the management of UK sales functions and for the delivery of new business of their six core EDM solutions.

Joseph says, “I enjoy working with businesses who have solutions focused on ROI, B2BE have not only a strong offering in this area but also the flexibility and experience to deliver. I look forward to working with the team to further establish B2BE as the go to provider for Accounts Payable and Receivable solutions in the UK.”

When not at work Joseph and his wife can usually be found at Gloucester Rugby cheering on the Cheery & Whites. He is a keen runner and follows all forms of motorsport. Joseph lives in the Cotswolds with his wife and their rescue greyhounds.

Geoff Griggs Joins B2BE in Sydney

Geoff-Griggs-EDI-SydneyB2BE is delighted to welcome Geoff Griggs as its new Relationship Manager based in Sydney.

Geoff’s role is to service existing clients and to ensure all is well between them and B2BE. It is also to understand the customer’s business and to help grow it.

Geoff says “I’m the main point of contact for the clients I have been allocated and I’m in the process of fielding incoming enquiries from them, visiting them to introduce myself and to learn more about their businesses. Good relationships take time to build and I’m really enjoying it here”.

Geoff’s career started in the UK in 1989 as a trainee import/export clerk and during ten years he worked his way up to supervisor level, for a shipping line.

After completing a UK tertiary qualification in IT, he moved into an IT role with a UK logistics company. This included EDI processes between depots, warehouses and transport management systems.

He then completed his Degree in Information Technology with Honours and has worked in various software companies including as an Area Account Manager for a freight management system provider in the UK.

In 2013 Geoff did a similar role with a similar company but as he wanted to be somewhere sunny and warm, this time the role was in Sydney.

Geoff says “In 2015, I decided I wanted to develop my skill set for a broader business-to-business community, rather than only doing EDI and software within freight, so I joined B2BE”.

New Messaging Case Study | Australian Paper


Like many large Australian exporters, Australian Paper direct connect to Australian Customs (ACBPS) to send and receive their export declarations.

In this new Case Study we explore how this process had become more complicated for Australian Paper.

Australian Paper e-Business & IT Manager Thy Rith explains, “Connecting directly to ACBPS was about to become more difficult for us. We are on SAP and we were relying on SEDI to connect us to ACBPS. SEDI [which stands for Secure EDI] is an application from ACBPS that we download and have in our environment but ACBPS decided to stop supporting SEDI.”

Australian Paper solved the problem of being left on an unsupported application, by using B2BE’s messaging service.

As a result of this new process, Thy says: “Using B2BE for this, has removed the potential pain that this unsupported application would have caused us in the future.”

To read the full Australian Paper Customer Story, click here.

Australian Businesses are Automating Paper Sales Orders

Doc-headacheProcessing of printed documents (such as email and faxed documents) has traditionally been done to Vendor Invoices and not to Sales Orders. However, requests to B2BE from its client’s Customer Service departments, suggest that this is changing.

B2BE Australia GM, Daniel Tung, says “Australian Customer Service departments are increasingly investigating automating the email and faxed based Sales Orders they receive. They want to get the same accuracy improvements and cost reductions in Sales Orders that their colleagues in Accounts Payable get from digitising their hard copy Vendor Invoices.

“What we do is we use our Document Digitisation product which collects the documents, in hard copy or PDF, and scans and indexes them. The Scans are then processed manually by two operators, to create two separate files, which are compared electronically, thus ensuring data accuracy.”

“However, because Sales Orders have different turnaround requirements to Invoices, this has required B2BE to organise and price this service differently. But because Customer Service departments are often viewed by their businesses as a profit centre, they tend to have less resistance from the business in obtaining resources for process improvement” said Daniel.

To see more about the B2BE Document Digitization process, see the short overview video here.

Anyone interested in discussing if this specialised service is the right move for them, should talk to Daniel Tung on 03 9682 6388 or use this form to contact B2BE

B2BE Chennai on the Move

B2BE-Chennai-officeB2BE Chennai has moved offices. After 6 years in its Guindy office, B2BE Chennai has moved to The Doxa Centre in Thoraipakkam, at the heart of the “IT Corridor”.

B2BE India Business Development Manager, Jayakar Rangaraj, said “B2BE India’s continued growth means that we have had to take on extra staff and so we need more office space. And with the increasing uptake of e-business [EDI] in India, we expect this trend to continue, which also means we have to plan for the continued growth of B2BE India.”

“The serviced offices at the Doxa Centre will allow us excellent flexibility because we now have space for up to ten staff in the new B2BE office and the building also has the flexibility to cope with further B2BE growth.”

“Being in the special IT zone, which is known as the ‘IT Corridor’, will be excellent as we will be closer to many of our customers and it is a fantastic location for our IT staff. We are also really looking forward to moving to our high spec offices that come with free coffee and unlimited high speed internet.” said Jay.

The new Chennai office address is: B2BE-Chennai-office2

B2BE.Com India Private Limited
Doxa Business Centre
11, Rattha Tek Towers GF,
Rajiv Gandhi Salai OMR,
Thoraipakkam, Chennai 600 097

B2BE Chennai’s phone number has changed to the number shown below. However, the fax and email remain the same:

TEL +91 44 4927 5520
FAX +91 44 4299 4300
EMAIL in.info@b2be.com

Click on the link to see a map of the new B2BE Chennai offices

If you know someone who might be interested in working at B2BE India, they can see all our current vacancies here.

Jay adds “If you are in the area, please do drop in and visit us”. And if you can’t visit us you can click here to see details about the Doxa Centre.

SHA1 Certificates Changing to SHA2 Certificates


B2BE announces it will be upgrading all SHA1 certificates to SHA2. This is to comply with changes by Certification Authorities.

B2BE also recommends that its customers should review their own systems to ensure they will support these certification changes.

Why are we Changing SHA1 Certification?

This change is in response to the announcement from Certificate Authorities that they will no longer issue SHA1 certificates after 31 December 2015 and that they are revoking the SHA1 certificate effective January 1st. 2017.

SHA1 algorithms are no longer considered secure and are therefore more susceptible to being compromised. SHA1 has been shown to contain vulnerabilities that make the algorithm more susceptible to conflicts. The more powerful hash-function SHA2 offers greater security as vulnerabilities found in SHA1 have not been found in SHA2.

What Is B2BE doing and what should B2BE’s Customers do?

B2BE will renew or reissue all their SHA1 certificates installed on all B2BE portals (websites) as SHA2 by the end of 2015. If customers are connecting to B2BE via a portal or website, the process should be seamless and require no input from B2BE’s customers.

Connectivity methods to B2BE which uses SHA1 certificates as part of EDI file transfer (such as HTTPS, or the B2BE Client) will be upgraded to SHA2 during 2016 in order to meet the Jan 1st 2017 deadline. B2BE will announce the exact dates for the upgrading of these certificates in due course.

For customers connecting to B2BE as part of an EDI file transfer (such as AS2 or the B2BE client) B2BE recommends that its customers review their own systems (such as their servers) to ensure they will support these certification changes. B2BE further recommends that its customers should take steps to ensure they review this before the start of 2016 in order to allow customers enough time to make changes.

If customers have any questions or concerns regarding these changes please contact your local B2BE support team.

Connecting Europe to Amazon via EDI

amazon_logoB2BE is happy to announce that it has completed a number of EDI connections for its European customers, both into and from, the global retailer Amazon.

B2BE UK Account Manager, Matt Prentice said “B2BE are happy to have recently connected a large number of companies in the UK, France and Germany, to and from Amazon. The industries those suppliers were in was quite wide ranging and they included: apparel; cycles; electrical goods; FMCG: leisure equipment and many others.”

“Really the common denominator was that all those companies wanted to make their supply chain more efficient and to reduce their costs by engaging with Amazon via electronic trading [EDI].”

“Also, it seems clear that Amazon is very keen for its European suppliers to do EDI. If any other company wants (or needs) to trade electronically with Amazon, they should call me on +44 121 452 5100 or on my mobile at +44 784 974 3868.” Said Matt.

Alternatively, those interested in trading electronically with Amazon can also email B2BE Europe on this link contact B2BE.

B2BE List their UK FMCG EDI Retail Connections

RetailSince coming to the UK in 2006, B2BE have steadily grown its customer and connection base, including FMCG retailers.

B2BE UK Relationship Manager, Matt Prentice, said “Some of our current customers may know B2BE from when we set up their EDI services and may not realise how extensive B2BE’s EDI connections and network have become.”

Matt added “Over time, B2BE’s UK EDI network has grown significantly, especially with FMCG retailers”.

Some of these FMCG retail connections are listed below:

  • AF Blakemore & Son LTD
  • ASDA Stores LTD
  • Booker Group PLC
  • C J Lang & Sons Ltd
  • Costcutter Supermarkets Group Limited
  • Iceland Foods LTD
  • Lidl Stores UK
  • Musgrave Retail Partners GB
  • Nisa-Today’s (Holdings) Ltd
  • Sainsburys Supermarkets Ltd
  • Spar (UK) Ltd
  • Tesco Stores Limited
  • The Co-operative Group
  • Waitrose Limited
  • WM Morrisons Supermarkets PLC

If you would like to connect to any of the above FMCG retailers (or indeed any other of the other 5,000+ companies on the B2BE EDI global network) you should contact B2BE UK or phone Matt on +44 121 452 5100 or on his mobile at +44 784 974 3868

First Trans-Tasman Three Way Matching and DDP Outsourced Solution is Underway

3WM_iconB2BE are delighted to announce their first Trans-Tasman instance of its Three Way Matching and Document Digitization (DDP) outsourced solution.

B2BE Australia GM, Daniel Tung said “we have rolled out a number of these solutions in Europe, (such as for Rexel) and we have many DDP clients in Australia but this is the first instance of this combined AP Automation (B2BE Three Way Matching and DDP solution) being implemented in a Trans-Tasman deployment”.

The B2BE Three Way Matching solution automatically matches the PO to the Invoice and to the goods receipted. This reduces the Accounts Payable workload by matching, rejecting and sending any exceptions into workflows. The B2BE DDP product takes any non-EDI document and it digitises and converts it to an EDI file.

When these two products are combined, it means that all of a company’s receipted Invoices are converted to EDI and their matching is automated to save costs, improve business processes, increase accuracy, reduce timeframes and reduce errors.

Daniel said “The customer also wanted workflow to support non Purchase Order supply approval, so they will also be utilising the part of the solution which facilitates the approval process for these types of orders”.

“The client, which is from the FMCG industry, is expecting strong business growth in the next few years and, with their current manual business processes, this would have meant a corresponding increase in AP staff. Now, by using Three Way Matching, they will be able to expand operations without taking on any extra AP staff”.

“At this stage, the customer is staying anonymous because FMCG is a competitive industry and a service like this, which gives them a competitive advantage in supply chain efficiency and in Account Payable processing, is not something they want to flag to their competitors.” Said Daniel.

For more information about Three Way Matching click here or contact B2BE here.

De B2BE Video’s hebben nu Nederlandse Ondertiteling–Videos have Dutch Subtitles

B2BE have introduced Dutch subtitles for their videos.

To see the Dutch subtitles:

1) Select the video you want to watch
2) Click on the cog icon
3) Select “Subtitles/CC”
4) Select “Dutch”

The videos on the B2BE website can be seen on the following pages:



DRIE WEG MATCHING (Three Way Matching)


Supplier Web Portal Overview Video

WP_videoB2BE is pleased to announce the release of its new cartoon video which explains Supplier Web Portals.

The four minute video explains how the B2BE Supplier Web Portal works and its benefits to customers and to their suppliers.

The video can be viewed on the B2BE website and on YouTube.

百途百易现有中文字幕视频 Chinese Subtitles Added to B2BE Videos

B2BE have introduced Chinese subtitles for their videos.

To see the Chinese subtitles:

1) Select the video you want to watch
2) Click on the cog icon
3) Select “Subtitles/CC”
4) Select “Chinese”

Chinese Subtitles Instructions

The Videos with Chinese subtitles can be seen on the following pages:

文件数码化 Document Digitization

数据送达网络 (TDN) EDI

三方位匹配 Three Way Matching

客户网站 Web Portal

Invoice Email PDF Substitution Scam – Attention Account Payables

theft_internetAll Account Payable departments should be on the alert for an Invoice PDF substitution scam which is operating across multiple countries and industries.

How the Scam Works

The fraudster intercepts a genuine PDF Invoice, emailed from a supplier. The fraudster edits the PDF, changing the bank details to an account under the fraudster’s control. The fraudster re-sends the Invoice to the purchaser from an email account which the fraudster controls and which looks similar to the supplier’s email address.

The purchaser’s Account Payables settles the Invoice to the fake bank account and the fraud is only discovered when the genuine supplier contacts the business regarding non-payment.

Sometimes the Account Payables department has tried to check the validity of the new Invoice and bank details by replying to the fraudster’s email. Unfortunately this means the purchaser is emailing the fraudster, who is only too happy to confirm the change of bank details.

This fraud is enabled by email networks, which by their nature, can be breached at a number of points and by PDF documents which are not as safe as many users believe (PDFs can be edited either with a commercial editor or with zero day exploits).

Who is Vulnerable?

This Invoice substitution fraud is happening in many countries and across numerous industries.

Companies which are purchasing globally are especially vulnerable to this type of scam because (due to time zones) it is harder to phone the supplier and check the changes. It is also less suspicious that, for example, a company in Australia supplying a company in France, would suddenly open a new bank account in Europe.

Another weakness is in companies where one person (such as the AP clerk) is responsible for changing the banking details and another person (say the CFO) is responsible for authorising the payment. While this separation of activities makes it harder for staff to defraud their own company, it makes it easier for an external fraudster to trick the Account Payables team and blindside the authoriser.

Because the fraud requires quite a lot of work (from the fraudsters) they are targeting high value Invoices. For example, if fraudsters have to break into a network, view the emails, edit a PDF, make a new email account, send a new email, set up a bank account and visit the bank to withdraw the funds, they won’t bother doing all this manual work for $10. So the fraudsters are waiting until there is an Invoice of many thousands of dollars before they strike.

How to Protect Yourself

Companies that are trading via EDI or EDI variables (such as Document Digitization and Web Portals) have protection against these types of attack. If you don’t have most of your documents transmitted in this way then you should consider talking to B2BE about upgrading your systems.

However, even companies that have the majority of their transactions via EDI may also have to make infrequent purchases of large ticket items and these may be invoiced via email or mail and it is these transactions that are especially vulnerable.

In these instances Accounts Payables departments can take the following practical safeguards:

  • Always phone the company that has requested a change of bank details and confirm the details of the new bank account with someone whose voice is previously known to the person making the call.
  • Never use the contact details in the email (such as phone / email) to contact the company that is making the bank account change. Look up the details from another trusted source (such as your own database, CRM system or the phonebook).
  • Accounts Payables staff should scrutinise Invoices so they look out for any irregularities, including a change of name, amount or address. Also the fraudster, in editing the PDF, may inadvertently alter the look of the Invoice, e.g. is the logo in the Invoice blurred?
  • If the payment is being paid by someone other than the person making the change to the bank account, than have a mechanism for flagging to them that there has been a change to the banking details of the company you are paying.
  • For any large payments, consider setting up a meeting (or at least having a phone call) with the company Invoicing your company so that you satisfy yourself that the payment will be sent to the correct bank account and recipient.

It is interesting to note that once one is sending PDF Invoices by email, protecting computer networks (while necessary) is not sufficient, because the interception can happen at a number of points in the journey, over which any one participant in the transaction, has no control. I.e. Even if your network is protected you may be exposed if your trading partner, or their ISP, or some other point in the network, is penetrated.

Airlines to use B2BE to Connect to Trade Single Window

Jane Smith, B2BE NZ GM, gave a presentation to the 2015 CBAFF conference. Her presentation described what the Airlines are planning to do to connect to Trade Single Window (TSW) and she also outlined what other users are doing and their options prior to the mandating of TSW in 2017.

Airlines and TSW

Jane said “B2BE will be assisting the airlines by converting their messages to WC03, delivering those WC03 messages to Customs/MPI and delivering their success messages and any non-compliance messages back to the Airlines, all on B2BE’s main IT platform”.

A sample of this airline message flow is shown below


Jane added “B2BE is also talking to the shipping industry about their WC03 messaging challenge and we have also been talking to some software providers who are exploring the options of B2BE continuing to deliver (WC03) messages on behalf of their customers, along with continued use of the B2BE Help Desk service.”

What is the rest of the Custom Broking Industry Currently Doing?

Jane presented the following table and associated key facts which provide a snapshot of how the NZ Customs user community are connecting to TSW.


  • TSW has been live since August 2013
  • Customs/MPI Messages:
  • 5.5 million messages per annum
  • About 50% of messages going through TSW now
  • About 50% of message going through B2BE

Where to for Companies that are Messaging NZ Customs?

Jane said “As all messages are to go through the TSW from 1st July 2017, it is time to get serious about WC03 messages. Organisations using licensed software need to be clear whose software they use to make Customs/MPI lodgements, to contact the provider of that software and to understand what the software provider’s plans are to help them use the TSW.”

“Organisations using in house software, need to work out what they need to do, have a plan to develop WC03 messages and to understand the TSW security standards which are reasonably complex and which also have fairly complex testing.”

Jane added “Companies don’t have to go direct to TSW. B2BE could deliver your WC03 messages for you and B2BE could continue to be your Help Desk. Any organisation interested in this should contact B2BE and discuss this option.”

For more information about connecting to TSW via B2BE click here

B2BE New Zealand Launch Future Trade Single Window Solution

B2BE announces it will connect, support and deliver WC03 messages to Trade Single Window (TSW).

If you are sending NZ Customs messages and you have not already connected to TSW then take two minutes to read about how B2BE can connect, support and deliver your messages.

To read the full announcement click here.

The Warehouse Ltd. Enable all their Suppliers to do EDI | New Customer Story

TWL_storyB2BE is delighted to announce the release of its new Customer Story.

The Warehouse Ltd. is one of New Zealand’s largest retailers, known and loved by New Zealanders for its wide range of products.

The Warehouse Ltd.’s core mantra is “Better, Simpler, Cheaper”. However, it had two ordering systems (EDI and paper) and this limited their supply chain efficiencies and savings. They needed 100% of their 500 plus local suppliers who were not on EDI, to suddenly do EDI.

The Customer Story examines how The Warehouse Ltd. uses the B2BE Supplier Web Portal to electronically send POs, to the B2BE Supplier Web Portal. Suppliers see their POs which they can flip back as an ASN and an Invoice. The translated documents are EDI ready for The Warehouse Ltd. to import into their ERP.

As a result, 100% of The Warehouse Ltd. suppliers are now able to do EDI with The Warehouse Ltd. which has produced efficiencies and savings for both The Warehouse Ltd. and for their suppliers. The Warehouse Group also voted B2BE as their 2014 “Business Partner of the Year”.

To read the full customer story, including comments from four of The Warehouse Ltd.’s suppliers, click here

B2BE’s Website is in French

franceAs B2BE’s global expansion continues, B2BE has ever more French speaking clients. To assist our French speaking customers we have now introduced a French translation of the B2BE website.

See the French translation of the B2BE website here.

Happy Lunar New Year from B2BE

Happy CNYB2BE wishes all its customers and partners a happy and prosperous Lunar New Year. 恭喜发财

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New Document Digitization Customer Story | Irrigear Australia

irrigearIrrigear is a marketing group with a national network of 66 independently owned retail stores, focused on delivering quality irrigation services to the agriculture sector. Many of the store owners have worked in the irrigation industry for decades, creating a depth of knowledge and experience within the Irrigear group.

In this new Customer Story, Irrigear needed to streamline their Accounts Payable processes between their suppliers, head office and their stores.

They did this by using B2BE’s DDP, which captures key Invoice information, validates it and makes it available in an electronic format for Irrigear’s staff and their financial system. B2BE’s Web Portal product provides head office and all the stores with online access to a digitised copy of each Invoice.

As a result of this, all invoices are now fully electronic. Irrigear have a 100% accuracy rate; large amounts of work and rework have been eliminated, saving costs, and timeframes and visibility have also improved.

To read the full Irrigear Customer Story, click here.

The Warehouse Group Winner for “Business Service Partner of the Year Award” is B2BE NZ

Award_thumbB2BE are proud to announce that B2BE New Zealand have been awarded the 2014 “Business Service Partner of the Year” by leading New Zealand retailer, The Warehouse Group.

The award was presented at The Warehouse Group’s 23rd annual Supplier Awards & Charity Dinner on Friday 7th November 2014.

The Warehouse Group Chief Information Officer, Simon Kennedy, said at the awards presentation:

“B2BE provide e-Business services to The Warehouse, Warehouse Stationery and Noel Leeming and have been a key factor in the successful implementation and rollout of e-trading between The Warehouse and its suppliers.”

“More recently, The Warehouse and B2BE have worked closely together to design, build and implement an e-trading web portal which enables smaller suppliers (or those with less complex orders) to trade electronically with The Warehouse, without the need for a full EDI implementation for the supplier. The portal has been well received by suppliers that have been on-boarded and is simple to use and makes a significant difference to their time and effort required to process The Warehouse orders.  B2BE are currently working with Warehouse Stationery and Noel Leeming to implement their own version of this portal and have recently implemented EDI e-invoicing with Warehouse Stationery.”

“B2BE allows The Warehouse to address simplicity, focus and execution around the complex area of electronic trading and in doing so supports our objectives of better, simpler, cheaper,” said Kennedy.

B2BE NZ, GM, Jane Smith said “At the dinner, we were thrilled to find out we were nominated let alone that we had won. It is fantastic to have The Warehouse Group recognise the hard work and dedication of the B2BE Group, with this award.”

About The Warehouse Group
The Warehouse Group is one of New Zealand’s largest retail groups, consisting of The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7 Group. For more information about The Warehouse Group, go to www.twg.co.nz

About The Warehouse Group Supplier Awards & Charity Dinner
Every year The Warehouse Group holds one of New Zealand’s largest charity events which raises money for one of the Group’s national community partners, while at the same time acknowledging and celebrating the contribution and support of suppliers. Over 1,000 guests attended the sold out black tie event, which raised $565,000 for The Salvation Army’s Aspire program which aims to deliver a brighter future for vulnerable New Zealand youth and their families.

For more information on the awards click here


PH_flag_thB2BE is pleased to announce that The ECN Group Asia Inc. has changed its name to B2BE.COM PHILIPPINES, INC.

B2BE CEO, Richard Evans, said “B2BE acquired The ECN Group Asia Inc. on the 8th of August 2012 and it has been integrated into B2BE operations for quite some time but it is only now that we have merged the names of the two businesses to create a single entity.”

“It is good to have one strong global B2BE brand, however, B2BE Philippines customers and suppliers should note that all other Terms and Conditions and indeed all other trading arrangements will remain unaltered by the name change,” said Evans.

B2BE.COM PHILIPPINES, INC. customers should also rest assured that there will be no change to the billing or banking details before January 2015. Also B2BE.COM PHILIPPINES, INC. will write to each B2BE.COM PHILIPPINES, INC. customer informing them of the details of those changes, prior to making any banking and billing changes.

“It is best to make changes to our billing at the end of the year as this makes it easier for many account payable teams. And B2BE’s mission is all around making life easier for supply chain and accounts teams,” said Evans.

Should customers have any queries in relation to this story, please contact B2BE Philippines accounts team.

EDI Overview Video

EDI_videoB2BE is pleased to announce the release of its new video which explains EDI and B2BE’s Transaction Delivery Network (TDN).

The three minute video explains how EDI works and its benefits to customers.

The video can be viewed on the B2BE website and on YouTube.

New Office for B2BE Sydney

Sydney_office_thumbB2BE Sydney has moved offices. After 12 years in its North Sydney office, B2BE Sydney has moved to Level 2, 35 Chandos Street, St Leonards – which is next to North Sydney.

B2BE Australia, GM, Daniel Tung said “B2BE operate a shared service operation from many global locations, so during our move there was considerable operational back up and as our EDI and other services are based in off-site data centres these are never impacted by an office move which all meant that the office move caused no customer issues”.

“It will be very good for our customers and for our Sydney based staff, that we remain close to our previous office in North Sydney.” Tung added.

B2BE customers, suppliers and partners should note that  all other B2BE Sydney contact details remain unchanged.

To see a Google map of the office   click here

B2BE Auckland Chased out by Students

B2BE_office_thumbAll good things come to an end and after 18 years at 5 Whitaker Place, B2BE Auckland has moved office to 110 Symonds Street (170 meters from the old office).

B2BE NZ, GM, Jane Smith said “It’s a typical Auckland story, our four storey building has been bought by a property developer and they are demolishing our old building and replacing it with a 19 storey student accommodation building.”

“However, while we were thinking moving from our home of 18 years would be sad, we should really thank the developer because our new building is large enough to accommodate all 35 B2BE Auckland staff on one level which will be excellent for team interaction and as the new building is modern, we also will benefit greatly from having a state of the art computer room and a bright office environment.” Smith said.

The new office is in the same building as the Symonds Street, Sierra Café. 

The date of the move was November 10th 2014 but as Smith points out “B2BE run a shared service operation from many global locations, so there is always considerable operational back up and so New Zealand customers were not impacted by the move”.

B2BE’s new address is Floor 1, 110 Symonds St, Auckland.

Phone, mail and email addresses remain unaltered.

Happy Diwali from B2BE

diwali_2014_thumbB2BE wishes its customers and partners a happy Diwali.

B2BE India Business Development Manager, Jayakar Rangaraj, says “Every year, the spectacular and bedazzling festival of Diwali is celebrated by Indians all over the world. Diwali popularly known as the “festival of lights“, is a contraction of the word “Deepavali“, which literally means “row of lamps“. Amidst the fun and joy of festivities, it is vital to contemplate the spiritual significance of the festival of lights. Lighting of small clay lamps filled with oil or ghee (clarified butter) signifies the triumph of good over evil, light over darkness, knowledge over ignorance and Absolute Truth over Duality. Unlike most Indian festivals, the vivacious festival of Diwali is not just a one-day fiesta, but its revelry continues for five days. The festival of lights, as it is lovingly known, inspires people to believe in the power of good and signifies that no matter how dark the night gets, the light of a single lamp can enlighten one’s path.

Jay added “Diwali has many celebrations, but this year the bit I am looking forward to the most is getting together with my family and friends to give some quality time to the children in the orphanage and the abode of the physically challenged.”

The image on the left is the 2014 Diwali e-card sent to B2BE’s customers and partners in India.

B2BE Sign as a Licensed Reseller for Innovit’s iICE GDS Solutions in Australia.

B2BE has selected Innovit; a specialist in Master Data Management (MDM) and Global Data Synchronisation (GDS), as a partner to provide their customers with a range of ‘certified for GS1net’ (NPC / DHBNC) middleware tools.

B2BE Australia General, Manager Daniel Tung, explained that across most industry sectors, many retailers and suppliers already use B2BE to facilitate EDI trading partnerships. For many of these companies, synchronising a product catalogue to their trading partners via GS1net was the logical step to achieving a seamless and electronic order-to-payment process.

“We are continually fielding questions from our customers who are asking us for advice on this subject” said Daniel Tung. “Our customers recognise the importance that data quality brings to creating an efficient supply chain. B2BE can now raise the bar and provide a complete e-commerce solution.”

“Choosing Innovit was an easy decision. Since 2009, our New Zealand office have been working with Innovit providing GS1net solutions to companies such as Fonterra, Cerebos, Boston Scientific, and Steel & Tube. This experience shows how they have delivered sustainable solutions that help companies to achieve “rapid compliance” with GS1net (NPC / DHBNC).” said Daniel.

Robert Durrant, Marketing & Alliance Manager for Innovit, explained why so many companies are interested in the benefits of master data management. “Each industry sector is faced with its own set of master data challenges. An example of this in Healthcare is the compliance surrounding Health regulatory data and UDI (Unique Device Identifier). Within Food and Liquor, its Allergen and Nutritional as well as Dangerous Goods classifications.

As both government as well as corporate mandates tighten, it’s becoming crucial that companies implement a controlled and manageable process that ensures their data custodians can quickly validate, review and approve this data for use.“

Mr Durrant continued by saying “All across the world, data synchronisation via global data pools such as GS1net has now become the standard way of submitting item/price changes. Innovit and B2BE in partnership can provide solutions that streamline the process for data gathering, validating and publishing product catalogues in the GS1 standard that will ultimately lead to a more efficient supply chain.”

For more information about the products and services offered by this partnership click here.

Nenith O Estomata Joins B2BE in Manila

nenith-O-Estomata-Manila1B2BE is delighted to welcome Nenith O Estomata as its Business Development Manager based in Manila.

Nenith will service existing B2BE Philippine accounts, whilst also finding new customers and developing new markets.

Nenith has over 19 years’ experience in the IT industry. Her career started as a software programmer / system analyst and she has worked in various roles such as: support engineer; senior consultant; product manager; operations and marketing manager.

Nenith’s industry experience includes: retail, stockbroking and imaging and printing. She has successfully managed projects in many different countries, including: Singapore; Taiwan; Malaysia; Thailand; Indonesia and the Philippines.

Her most recent role was as the project and sales manager at EPSoft International Pte. Ltd. in Singapore.

Nenith says “I enjoy doing sales work as I love meeting different types of people. I believe that a sale does not end when you sell something to a customer. This is just the beginning of a good partnership, which is why you always have to deliver what you have promised, so you can gain their trust and respect and they will keep coming back to you.”

In her spare time Nenith enjoys bonding with her two daughters and husband, including: watching movies, trying new food or a new restaurant, or, if there is a long weekend, enjoying a road trip outside Manila.

The Warehouse Announce Supplier Web to EDI Portal

At The Warehouse (TWL) annual Supplier Conference it was announced that TWL has a target of getting all its local suppliers to trade electronically by June 2015. TWL also demonstrated their new supplier Web Portal (built and run by B2BE) which allows all suppliers to access a website that sends and receives documents by EDI. Key speakers at the TWL Supplier Conference (including Sir Stephen Tindall) promoted the core theme of “Better, Simpler, Cheaper”. The speakers also talked of the importance of suppliers providing correct pack sizes and delivery times. Part of this drive towards electronic ordering by TWL has been creating a web to EDI portal where TWL will electronically send orders to a web site, suppliers can log on to see the order and can then flip the order and send back an Advanced Shipping Notice (ASN) and an Invoice from the same website. The ASN and or the Invoice are translated by the B2BE Web Portal and are sent to TWL as EDI documents. Michelle Newsome, Relationship Manager, B2BE, said “To achieve “Better, Simpler, Cheaper”, EDI is critical and the deployment of the Web Portal will ensure that all TWL’s suppliers have the opportunity to give and receive EDI documents and messages without having to invest in the cost and technology of EDI. All suppliers need to use the Web Portal is access to the Internet.” Michelle added “Pure EDI is still by far the best option for those suppliers with larger order volumes with TWL or those suppliers who have more complex orders to process, but the Web Portal is a fast and easy alternative for others.” B2BE presented a demo of the Web Portal to the pilot suppliers at the Conference. Michelle said, “The pilot suppliers were all keen on the idea of the Web Portal and they took to the demo like ducks to water.” There are five suppliers taking part in the trial and they all come from different categories of merchandise. Pilot users will initially access a training instance of the Web Portal and will work with orders created in the TWL EDI On-Boarding system. This will enable pilot users to experiment with the Web Portal and their order fulfilment processes without concern for impacting on production ordering at either the supplier or TWL. Once the supplier is comfortable integrating the Web Portal process into their workplace, it is a simple matter of switching the supplier to the production environment at TWL and B2BE and it is full steam ahead from that point on. Any issues identified during the Pilot phase will be used to fine tune the Web Portal before it is made available to all New Zealand based TWL suppliers.

New Document Digitization Video

B2BE is pleased to announce the release of its new video on Document Digitization (DDP). The three minute video explains how DDP works and its benefits to customers. The video can be viewed on the B2BE site and on the YouTube site.

Majority of NZ Border Security Messages Still with B2BE

B2BE NZ GM, Jane Smith, gave a presentation to the 2014 CBAFF Conference in Nelson. Jane Smith said: “The move by Custom Brokers towards Trade Single Window direct connection is happening but it is happening slowly. Currently, based on year on year message volume analysis, 73% of Custom Brokers’ messages to NZ Customs and 100% of MPI messages are still travelling via B2BE. “ “And CBAFF members should rest assured that B2BE will continue to provide this service to them until the last of them no longer needs it.” Jane added. “However, the Trade Single Window will not just go away and so Custom Brokers do need a plan. B2BE is working through a plan to help the Airlines move to WC03 messaging and is also interested in talking with anyone who doesn’t know where to start. So if you are stuck you should call B2BE as we may be able to help.” Jane also talked about how businesses which have Purchase Orders, ASNs, Invoices and other business documents need to move on from paper in order to compete effectively in the modern world. CBAFF members should therefore look to explore other B2BE products such as EDI, Three Way Matching, Document Archiving, Document Digitization, Fax Gateway and e-Mail Gateway.

Document Digitization Growth, Drives Opening of New Philippines Operation

B2BE is delighted to announce that its new Document Digitization (DDP) centre in Manila is now operational. Growth in demand for B2BE’s DDP service has forced the company to double its operational capacity and introduce a second Document Digitization operation in Manila (complementing the existing B2BE DDP operation in Malaysia). Document Digitization is where manual documents received through hard copy, fax, PDF and e-mails are converted into electronic files for automatic uploading into a client’s business system. This is done by two operators’ simultaneously rekeying critical data that is then checked by a computer program for discrepancies. Using this method, DDP produces a 99.8% accuracy rate which is far superior to customers rekeying data or using OCR technologies. B2BE CEO, Richard Evans, said, “We have had to double our DDP capacity because clients have seen the advantages of the solution. Client demand for DDP is driven by the desire to instantly get 100% of their trading partners’ documents (such as Invoices) into an electronic format. This means that clients only have one, efficient electronic system, to deal with. Clients prefer to have one electronic system as opposed to having two systems, an EDI one and a time consuming, error ridden, costly, paper based one.” Richard added “This move will also benefit B2BE’s existing DDP clients because the workload can be spread more effectively and bottle necks avoided. Also, having DDP operational centres in different countries provides a greater degree of redundancy in the event of a natural disaster.”

Greg Mullane Joins B2BE in Sydney

B2BE is delighted to welcome Greg Mullane as its new Relationship Manager based in Sydney. As well as working with B2BE’s NSW and Queensland clients, Greg will also manage the interaction between the client and the B2BE Service Delivery teams to ensure projects are delivered on time and within budget. Greg will also use his extensive e-Commerce experience to focus on uncovering opportunities for B2BE’s DDP and Three Way Matching services.

Some of Greg’s EDI / e-Commerce experience includes:

• GM of AEROS, on behalf of the music industry, he established an electronic catalogue and ordering system.

• Telecom Australia, where he worked on introducing EDI in the: auto; health; hardware; manufacturing; government; heavy engineering; mineral; mining and processing sectors.

• Business Development Manager for AT&T Easylink Services, supporting AT&T’s early Internet based EDI initiatives.

• e-Commerce Evangelist for Telstra, providing e-Commerce expertise and support to account teams across Australia.

Greg is the author of “Local Marketing Secrets Cracked!” and recently has run his own local marketing company working with franchise groups, NFP’s, corporations and industry associations.

Greg has a number of business certificates including: Bachelor of Business (Marketing) and a Diploma of Retail Management. However, he is more proud of his “Bricklaying for Home Gardeners” certificate and he has built several BBQ’s, letter-boxes, fireplaces and brick walls of varying sizes, the majority of which, he claims, are still standing today.

Greg is a keen fisherman and wrote an eBook titled “The Ultimate Guide to Fishing Weipa”, which thoughtfully includes a section on how to avoid attracting crocodiles.

Chris Wakim Joins B2BE Auckland

B2BE is delighted to welcome Chris Wakim as its new Account Manager based in Auckland. Chris will be working with existing B2BE Accounts especially within the transport and logistics sectors. Chris comes to B2BE from the online learning industry. Having a science major and a post graduate diploma in secondary education, ‘naturally’ led him into publishing. He worked at Pearson (a global learning company) for seven years, in their sales department. Outside of work Chris has a close family network, loves sports and the outdoors. Chris played 10 years of club cricket before, as he puts it, his ‘80 year old body trapped in a 28 year old frame’ succumbed to cricket’s physical demands. He is also an extremely keen golfer. Chris says ‘I look forward to working, learning and having a laugh along the way, with you all.’

B2BE Customer Centre Upgrade Will Enhance Self-Service

B2BE is pleased to announce the start of the B2BE Customer Centre upgrade implementation has begun. B2BE CEO Richard Evans said ‘This is a major milestone for B2BE, the increased self-service functions from the Customer Centre upgrade will give customers greater control and flexibility over how they manage their Customer Centre. The upgrade will also advance B2BE’s strategic goals to centralise and standardise its product offerings and platforms.’

What is Changing?
The main improvements from the Customer Centre upgrade will be:

  • Admin functionality has been increased so that Admins will have more ability to set up users and adjust what users can do. This allows the customer to have more self-service options which increases the speed and ease of making changes to the actions their individual end users can do.
  • Search functions will be more robust, for example one can stay in multiple tabs, thus allowing easier search comparison functionality.
  • Column sorting will be easier because one can change descending and ascending columns. I.e. users click on a column’s heading and the system will sort that column’s contents in either ascending or descending order.
  • Dashlets (a new feature) will be movable, allowing end users to set up their front page (or Dashboard) in the manner that suits them best. The Dashboard will also provide users with a quick summary of the information relating to documents (transaction counts, etc.) and system activities (system messages, user permission changes, etc.).

What users have to do
To use the new site, users just need to login and use the Customer Centre as normal. The difference users will notice when logging on, is that they only have to fill in two fields instead of three (Company ID is no longer needed).​

Why B2BE is doing this
B2BE are driven by a passion to make products and services that improve the customer experience and the above improvements have all been suggested by many B2BE customers and users.

The Customer Centre upgrade will gradually be rolled out to users between April and June 2014. Users will be individually advised by email of their upgrade roll out date.

B2BE Attends Auckland HUGA Conference

B2BE had a stand at the GS1 Healthcare User Group (Australasia) Conference at the Eden Park Function Centre, Auckland (March 6th.). It was clear from the conference that, with the rapid adoption of GS1net for the DHB National Catalog in New Zealand by Health Benefits, both HUGA and data within healthcare, are becoming increasingly important. B2BE NZ General Manager, Jane Smith, said with over 80 suppliers now having the GS1net Ready status, DHB NC is gaining lot of traction. It was excellent to meet so many suppliers at HUGA and they certainly enjoyed the B2BE branded cupcakes on our stand.

B2BEs YouTube Channel Goes Live

B2BE has launched its own YouTube channel and posted its first video. Click here to see B2BE’s YouTube video about the automation of Three Way Matching.

Martin Talbot Joins B2BE Auckland

B2BE is delighted to welcome Martin Talbot as its new Relationship Manager based in Auckland. Martin has an accounting background and has held a number of roles as: Group Accountant; (Regional) Financial Controller & International Controller, in various industries, including retail and aviation. In the early days of his career Martin was involved in a number of business process, supply chain improvement, and ERP transition projects. Martin switched over to working full time in the IT space, working for ERP and Business Intelligence vendors. Martin says “I try to ask the right questions to help my clients get the maximum benefit from any solution and I find it helps having sat in the client’s chair for similar projects in the past”. Martin moved to New Zealand in 2003. He grew up and lived in Holland for 25 years (he is fluent in Dutch), and has also worked in the UK, Europe, Asia, the USA and South America. Martin has a passion for coffee and together with his wife owned and successfully ran a café in Remuera. In his spare time Martin spends time with his young family, practices martial arts, enjoys golf, fishing and cooking.

Happy Lunar New Year From B2BE

B2BE wishes all its customers and partners a happy and prosperous Lunar New Year.

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B2BE to Market PacStream Directly

Thorpe Bowker has decided that they will no longer provide e-Commerce services as part of their organisation’s product and solution offerings within the publishing space. Thorpe Bowker was the PacStream re-seller in Australia and New Zealand and PacStream was acquired by B2BE on the 14th of August 2012 from New Zealand Post who marketed PacStream via The ECN Group.

With Thorpe Bowker exiting this environment, B2BE will directly market, develop and support the PacStream solution, this change will take effect from the 1st of January 2014.

B2BE provide a wide range of complementary e-Commerce based supply chain solutions and provided the PacStream solution to Thorpe Bowker for a number of years. B2BE will be looking to further enhance the solution over the coming months as part of managing the solution directly and will actively engage with the PacStream customers to see how the solution can be improved.

Both organisations will be working together to make the transition as smooth as possible so there will be no material effect in customers’ ability to do business and trade electronically.

Happy Christmas from B2BE

B2BE wishes all its customers and partners a merry Christmas and a happy New Year.

Customer Centre Upgrade: Users Will Need to Log In Differently

B2BE are pleased to announce that it is upgrading its Customer Centre* (which is available to all B2BE clients as part of the B2BE EDI/B2B services).

The upgrade is designed to give clients’ increased business process efficiency, especially by improving the visibility across a client’s business processes and strengthening the integration across all of a client’s B2BE products.

B2BE design analyst Joy Bag-ao said “the upgrade to the Customer Centre makes use of the latest technology and will provide users with an enriched set of functions and an improved interface design.”

The new and improved Customer Centre will come online in the first quarter of 2014. In the interim, B2BE is collecting information from users so users can use the new Customer Centre as soon as it is available.

To provide B2BE with this information, Customer Centre users just log in as normal and they will be redirected to fill in a form with some user information needed by the upgraded version of the Customer Centre.

When the enhanced Customer Centre is available, users will need to use their email address and password to log in (rather than as currently, where they use a Company ID, a User Name and a password).

*The Customer Centre enables B2BE clients to view transactional data in human readable formats which is great for Customer Service or Accounts teams. It also enables the proactive monitoring of transactions, facilitates the management of data used to integrate your clients and suppliers documents as well as a number of other tools and functions.

B2BE Welcomes Alexander Attard to the Melbourne Team

B2BE is delighted to welcome Alexander Attard as its new Account Manager based in Melbourne.

Alexander has a wealth of B2B / EDI & Integration experience, gained working for companies such as: AT&T, NEIS and Descartes System Group. Alexander has also worked in Canada, South Korea, Hong Kong, Singapore, Germany and the Netherlands consulting and implementing various B2B ecommerce solutions.

Alexander began his IT career in Computer Operations at a time when a Computer Server was a Main Frame and took up a whole room.

Alexander says “Account Management is more than just selling. It is about listening to my clients and working with them to succeed and achieve their goals and objectives.”

In his spare time Alexander plays drums in a covers band, models plastic sci fi kits and does TV extra work – including appearances on Neighbours!

Wilts Electrical Wholesalers now Trading Electronically with Suppliers

Wilts Electrical Wholesalers can now trade Purchase Orders and Invoices electronically with their suppliers, via B2BE.

Rexel, a global leader in the distribution of electrical supplies, made the acquisition of Wilts Electrical Wholesalers, one of the largest independent distributors of electrical supplies operating in England and Wales, in 2012.

B2BE Relationship Manager, Matthew Prentice, said “Now Wilts have been integrated onto the common Rexel systems, Wilt’s suppliers can trade Purchase Order and Invoice documents as easily and efficiently as Rexel’s suppliers can.”

Suppliers to Wilts, who wish to trade electronically with Wilts, should contact Matthew Prentice on:

M: +44 784 974 3868

P: +44 121 452 5100

E: Matthew Prentice

Wilts Electrical Wholesale
Founded in 1925 and based in Trowbridge (Witshire), Wilts Electrical Wholesale operates through 59 branches located in England and 3 located in Wales. The family-owned company is one of the largest independent distributors of electrical supplies in the United Kingdom.

Rexel in the United Kingdom
Rexel is the largest electrical distributor in the United Kingdom. Operating from over 380 branches located across England, Wales and Scotland

Happy Diwali from B2BE

B2BE wishes its customers and partners a happy Diwali.

B2BE India Business Development Manager, Jayakar Rangaraj, says “Diwali is a very special festival for all Indians all around the world. Diwali is the biggest festival and it is known as the festival of lights that’s marked by four days of celebration, which literally illumines the country with its brilliance, and dazzles all with its joy. Each of the four days in the festival of Diwali is separated by a different tradition, but what remains true and constant is the celebration of life, its enjoyment and goodness. Diwali has many celebrations but the bit I am looking forward to the most is getting together with my family and friends and setting off fireworks.”

The image on the left is the 2013 Diwali e-card sent to B2BE’s customers and partners in India.

Enable New Zealands RTL Software Allows Collaboration with Supply Chain Partners - Case Study

Enable New Zealand is the biggest provider of equipment and housing modification services for the Health and Disability Sector in New Zealand. They run a sophisticated supply chain operation with many stake holders working for different organisations, such as: clients; assessors; ACC; DHB; their own staff; repairers and transporters of the equipment.

In this new Case Study, Enable New Zealand describe how their supply chain lacked visibility of what they and their partner organisations were doing in their shared processes and how this lack of visibility made it difficult to collaborate with their supply chain partners.

The Case Study explains how their new solution: gives all supply chain participants full visibility of each item’s progress in the supply chain; saves time and money by dramatically speeding up the process and reduces errors by having rules and workflow that enforce correct practices.

Read the full Enable New Zealand Business Process Management Case Study here

The New Zealand Freight Information Gathering System Report (2012 /13) is Published

The New Zealand Ministry of Transport has published its Freight Information Gathering System (FIGS) report for April 2012 – March 2013.

FIGS provides Government and industry with a better understanding of freight movements domestically and internationally. FIGS is based on collaborative data sharing by industry players. B2BE are the technology company behind the building and running of the FIGS service.

Click here to see the full 46 page Freight Information Gathering System report

B2BE Philippines Growth Leads to New Offices

B2BE is delighted to announce its move to new premises in Manila.

The B2BE team in the Philippines has more than doubled in the last year. Chee Yin Chong, B2BE General Manager Asia, said “it has been great to have business growth drive our increase in staff but it got to the point where there was nowhere to interview employment candidates, let alone for the newly hired staff to have somewhere to work!”.

The B2BE team in the Philippines (which is called ECN Group Asia) has moved into an iconic building on Ayala Avenue (one of Manila’s main business streets). Rachelle Tan, Service Delivery Team Lead, said “we only have to tell people to look for the building with the diamonds on it”.

Rexel UK Achieve a 92%, Fully Automated, Three Way Matching Success Rate

Rexel UK (the world’s leading electrical wholesaler) were reviewing and matching 5,000 Invoices a day to their Purchase Orders and Goods Receipts.

In this new Case Study, Rexel describe how they have automated this process so that every day 4,600 of these Invoices are automatically matched, with no human intervention, and the remaining 400 Invoice exceptions go into a workflow tool for Accounts Payable staff to work on.

Read the full Three Way Matching Case Study here

New Functions Added to B2BEs Exchange Centre

B2BE are pleased to announce improvements to the B2BE Exchange Centre. These changes are available for all users at no extra charge.

The changes take effect from 27 May 2013.

To see details of the changes to the Exchange Centre click here.

B2BE NZ to Continue Same Services to Custom Brokers During the Transition to TSW.

Jane Smith, General Manager B2BE NZ, made the following announcement at the 2013 Custom Brokers and Freight Forwarders (CBAFF) conference:

‘During the transition to the Trade Single Window (TSW) by New Zealand Customs, B2BE NZ will continue to supply the same services to CBAFF members, and others in the freight forwarding industry, as it has done for the last 14 years.

In 18 months’ time, NZ Customs will require that organisations be fully transitioned to the new TSW system. However, as B2BE NZ will continue to supply the same service for legacy messages as before, organisations are under no pressure to transition quickly and can time their move to TSW to suit their business, as long as they meet the October 2014 date. Customs Brokers can be comfortable in the knowledge that B2BE NZ will continue to provide them with services and support that have been proven as reliable and secure over the last 14 years’ said Jane.

For the 12th consecutive year B2BE NZ was a major sponsor of the New Zealand CBAFF Conference.

Jane Smith said ‘B2BE NZ (which was previously known as ECN, in New Zealand) has had a long history of involvement with CBAFF and with the NZ Customs Community. B2BE NZ is delighted to continue to be associated with this event as a major sponsor.’

The 2013 conference was held in Tauranga from 8-10 May.

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CILT Reviews the New Zealand Freight Information Gathering Service

The NZ Chartered Institute of Logistics and Transport (CILT) have written a two page story about the New Zealand Ministry of Transport’s Freight Information Gathering Service (FIGS).

FIGS provides Government and industry with a better understanding of freight movements domestically and internationally. FIGS is based on collaborative data sharing by industry players. B2BE are the technology company behind the building and running of the FIGS service.

For the full story on FIGS click here.

This article appeared in the December 2012 edition of Logistics & Transport NZ, the quarterly journal of CILT NZ, and is reproduced with the kind permission of CILT NZ and its publishers, Aston Publishing Ltd.

The Warehouse use e-ordering and ASNs to streamline their stock procurement

New Zealand’s retail giant The Warehouse has, with the help of the B2BE group, updated its procurement procedures. The first four The Warehouse suppliers (SIMS Distribution, 3M, Energizer and Proctor & Gamble,) are now on-board with full: e-ordering, ASN and e- invoicing covering all three types of The Warehouse Orders……

To read the full story of “The Warehouse use e-ordering and ASN’s to streamline their stock procurement” click here.

Nexans Olex and B2BE: Cost Reductions, Business Efficiency Improvement and Peace of Mind!

Cost Reductions

By replacing their former inhouse EDI solution by the B2BE TDN solution and implementing the B2BE Fax Gateway solution, Australia’s largest cable manufacturer Nexans Olex achieved not only cost reductions and improved efficiency but above all peace of mind.

If you are curious to find out how Nexans Olex managed to achieve these results, please click here to download the Nexans Olex case study. You will also find this case study and others on the Case Studies & Testimonials page.

B2BE are excited to announce that we have completed the acquisition of ECN Group

B2BE and ECN provide a wide range of complementary e-Commerce based supply chain solutions that when combined will provide both organisations clients with access to a greater depth and breadth of products, services and markets.

Both organisations have built and developed strong relationships with our clients in the provision and delivery of our respective services and as a combined business we will strive to continue this philosophy.

In broad terms we see the benefits to you as follows and will communicate with you in greater details as the integration evolves and progresses:

• Increased network reach: The combined networks will enable B2BE and ECN to increase the number of trading partners you have access to and are able to trade with;
• Improved visibility and system access: The B2BE network provides a highly flexible, tailored solution that also has a high level of visibility to B2BE’s customers and their trading partners which will be made available to ECN’s customers as well;
• Exciting new products: Both ECN and B2BE have a range of products and solutions geared toward supply chain efficiencies and these products you will have access to as the systems are integrated and become available to one another’s clients. Both organisations also have a wide range of web-based solutions which will be released in the coming months which you will also be able to utilise.

We will be keeping you updated with the progress of the integration and will provide further details in relation to the benefits it will bring you.

Doc Routing added to Web Portal Demo

B2BE has added Doc Routing to the list of standard functionality available in the B2BE Web Portal Demo within the Interactive area.

The new Doc Routing functionality enables you to specify the mechanism by which that customer or supplier within the supply chain will receive your documents. You may also change or remove any previously added document routing methodology anytime on the go! This gives you a flexibility in administering the delivery of your documents to your trading partners in a fast-paced environment.

To access the Web Portal Demo, you will need to be a B2BE customer and have your existing login details or register here to receive your temporary login details before you can login to the Web Portal Demo.

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How could Visy save more than 80% on invoice and statement handling costs?

Visy save 80% on invoice handling

For Visy, one of the world’s leading privately owned packaging, paper and recycling companies, B2BE succesfully implemented a solution for the automation of Visy’s document handling within accounts payable. The B2BE solution consists of the combined deployment of the B2BE products: Document Digitization and Transaction Delivery Network (TDN).

Through the use of the B2BE solutions for the accounts payable document automation, the company could reduce the costs for Invoice and Statement handling and management within accounts payable by not less than 80%. Please visit the Case Studies and Testimonials page, to download the Visy Case Study and find out more about the challenges that Visy was facing and the realised positive results.

NZ Customs & MAF Customers Satisfaction 2011 - Results released, highest ever score

The customer satisfaction index (CSI) of the service that The ECN Group (which became part of B2BE in 2012) provides to theNZ Customs/ MAF community of custom brokers, freight forwarders, importers and exporters, for 2011 was 85%. This is the highest customer satisfaction score during the seven years that the survey has been run.

Areas Measured by the Survey

The survey looks at the key services provided by ECN to the NZ Customs / MAF community. These areas are:
• Help Desk
• After Hours Support
• System Availability
• Pricing
• Billing

This years scores were up in all five of these sections compared to the 2010 survey.

Survey Methodology

The annual survey uses an independent survey company and is sent via email, to all users on the NZ Customs / MAF outage alerts list. This year 175 users (out of a universe of 942) filled in the survey.
The questions have been kept the same since 2005 to allow year on year comparison. In 2010 some additional questions were included in relation to the new ECN MAF eBACCa services.
Users are given a series of statements and can make responses ranging from “Strongly Agree” to “Strongly Disagree”. To calculate overall satisfaction, a numeric value is assigned to each possible answer, with “Strongly Agree” assigned the highest value and “Strongly Disagree” assigned the lowest. Each section is then given a weighting according to their relative importance – e.g. system availability is rated as more important than invoicing. The total score is then rated against 100% of the total possible score (i.e. if everyone “strongly agreed” with every statement then the CSI would be 100%).

NZ Customs Says

Bruce Thomas, IT Manager, of NZ Customs says “New Zealand Customs has these surveys run once a year to ensure that our clients (the Custom Brokers, Freight Forwarders and direct importers and exporters) are getting a good service that they still enjoy. Running this survey allows us to see what our clients think about specific areas of the ECN service. Custom’s can monitor and compare various areas of ECN’s performance and ensure that our users still receive value from the service. It is excellent to see the customer satisfaction is up in all areas and to see Customer satisfaction with the service is again at the highest recorded level.”

Open ended questions

Open ended questions are also used. This allows users to make any comment they like about the service which are then also looked at by ECN and NZ Customs.


To ensure participant numbers are large enough for accurate results, ECN use the incentive of a prize draw (this year an 8GBi-pod Nano) which is selected at random. The Winner of the 2011 survey was Debra Motu of J S Brooksbank & Co Australasia Limited.

BioWeb BACC submission go live 22 September 2011

MAF web BACC submissions by customs brokers and importers to go live on 22 September 2011.

The trial by six custom brokers and importers making MAF BACC applications via a web site has been successful and the launch of the full product (BioWeb™) for all custom brokers and importers will go live on 22nd September.

The trial had six pilot users of BioWeb™. ECN* Account Manager Simon Read said “the trial went well as users have found the online system to be so user friendly and straightforward that no changes to the system are needed to go live”. Simon also said “The trialists of BioWeb™, found that electronically clearing the BACC was much more efficient and faster than doing this via fax”.

From 22nd September, BioWeb™ will offer custom brokers and importers the same functionality for BACC applications going to MAF as CusWeb® does when dealing with NZ Customs. BioWeb™ (developed and operated by The ECN Group who also developed and operates CusWeb®) will be available via the CusWeb® URL address.

BioWeb™ BACC applications will cost $4.95 +GST per entry (the same price as a CusWeb® entry).

*ECN became part of B2BE in 2012.

B2BE Joins European e-Invoicing Platform (EEI Platform)

Last month B2BE became an active member of the EEI Platform, the European platform for professionals around e-invoicing and invoice processing. The EEI platform is considered one the most active platforms promoting and supporting the e-invoicing business case in the European marketplace.

By joining the EEI Platform B2BE would like to contribute to the sharing- and obtaining of information around e-Invoicing needs and requirements in the European countries.

In the last years B2BE helped a lot of organisations from around the globe with their invoicing issues by providing a suitable e-Invoicing Solution. If you would like to know more about B2BE’s e-Invoicing solution please click here.

B2BE launches E-Cat Demo

B2BE has launched the E-Cat demo within the Interactive area of the B2BE website.

Next to the existing Web Portal demo visitors will be able to demo the E-Cat product and can get a better understanding of what the standard solution can deliver. Both the E-Cat and Web Portal products can be tailored to an organisations needs.

To access the E-Cat or Web Portal demo click here. B2BE customers have to use their login details, others register here to receive login details.

Reverse Logistics Presentation in Las Vegas by ECN and Panasonic

A joint presentation titled “On Demand Returns Collaboration – Panasonic NZ Case Study” was presented by Panasonic NZ’s GM Operations Philip Jayne and The ECN Group’s Chris Joel at the Reverse Logistics Association conference in Las Vegas, February 2011 (The ECN Group later became part of B2BE in 2012).

Click here to see a PDF of the full presentation given by Panasonic and ECN at the RLA conference in Las Vegas, February 2011.

Product ReturnAudience at Las Vegas Reverse Logistics Conference

The ECN Group CEO, John Axe, also took part in a panel discussion titled “Integrated Asset Recovery – Providing Top-Line Revenue and Bottom-Line Savings”.

Reverse Logistics

From left to right: moderator Tony Sciarrotta, Director Returns Management of Philips, John Axe of The ECN Group, Ilan Lev of SanDisk, Elaine Gasser of Hewlett Packard and Jeff Stratman of Best Buy.

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Panasonic RTL Returns live in Harvey Norman and ACL

To read what Panasonic New Zealand and their retail partners say about their experience of RTL Returns click here.

B2BE launches B2BE Interactive

B2BE has launched a new area within the B2BE website called B2BE Interactive.

Within the Interactive area customers and visitors to the site will be able to demo some of the B2BE products and solutions to be able to get a better understanding of what the solution can deliver. Currently the Web Portal product has been added and standard functionality is available to use, remember the B2BE Web Portal is tailored to an organisations needs. More products and solutions will be added in the forthcoming months.

To access the B2BE Interactive use the menu or click here. To access the B2BE Interactive section you will need to be a B2BE customer and have your login details or register to receive login details.

B2BE sponsor local football team Walsall Wood Football Club

B2BE are proud to support and sponsor local UK based Walsall Wood Football Club (WWFC) to help grow and foster young talent to hopefully progress through the ranks.

Walsall Wood FC play in the Midland Combination Premier league (step 6) and are one of the oldest non league clubs in the Midlands. Managed by Nigel Birch, the ex Hednesford and Chasetown man looks to continue the promotion and the development of local players with a 1st, Reserve, Youth and Junior teams. The first team are competing in FA CUP and FA VASE in the coming 2010 /11 season.

As a proud sponsor we wish the club all the best in the forthcoming season.

B2BE opens offices in Auckland, New Zealand

B2BE has now opened a new office in Auckland, New Zealand to service, support and strengthen B2BE’s global operations for customers operating across the Asia Pacific region.

The office will support B2BE’s continued growth locally and within the region as well as providing support for organisations that trade within New Zealand based businesses.

If you’re local and want to improve business and supply chain processes or you need to trade with New Zealand based companies electronically B2BE now has your organisation covered. If you wish to contact B2BE New Zealand please email; nz.info@b2be.com

B2BE opens offices in Singapore

B2BE has now opened a new office in Singapore to service, support and strengthen B2BE’s global operations for customers operating across the Asian region.

The office will support B2BE’s continued growth locally and within the region as well as providing support for organisations that trade within Singaporean based businesses.

If you’re local and want to improve business and supply chain processes or you need to trade with Singapore based companies electronically B2BE now has your organisation covered. If you wish to contact B2BE in Singapore please email; sg.info@b2be.com

Fonterra Brands implements GS1net with Foodstuffs

Fonterra Brands New Zealand needed a system to make it compliant with GS1net’s electronic product catalogue exchange, a move that was mandated by Foodstuffs.

To read the full story of Fonterra Brands implementing GS1net click here.

B2BE opens offices in Amsterdam, The Netherlands

B2BE has now opened a new office in Amsterdam in The Netherlands to service, support and strengthen B2BE’s global operations for customers operating across the European region.

The office will support B2BE’s continued growth locally and within the region as well as providing support for organisations that trade within the European businesses environment to facilitate improved supply chain management through electronic based initiatives and solutions.

If you’re local and want to improve business and supply chain processes or you need to trade with Dutch and Benelux based companies electronically B2BE now has your organisation covered. If you wish to contact B2BE in The Netherlands please email; nl.info@b2be.com

Did you know B2BE also handle document distribution through print and post?

B2BE provide a range of supply chain solutions all geared toward reducing time and effort and therefore cost through a range of e-Commerce based initiatives. However, at B2BE we understand that some of your trading partners are not going to be able to adopt e-Commerce initiatives so we provide document print and post solutions.

The B2BE print and post solution is ideal in the situation where your organisation wants to outsource the distribution of documents cost effectively while still maintaining traditional methodologies, in part due to your trading partners.

The B2BE print and post solution also enables your organisation to simply outsource your mail needs and combine these with e-Commerce based initiatives to help bring down the number of articles you post each month and therefor the cost. For example, customer Invoices. This is an efficient way to meet trading partner requirements as documents can be sent electronically via EDI, facsimile or emailed and the remaining documents sent can be sent via print and post.

Weather you want to simply outsource your mailroom or combine mail with more cost effective document distribution methodologies B2BE has you covered!

Contact your local B2BE office to discuss how we can manage your print and post requirements to help your realise cost savings through efficiency gains!

GS1 UK Annual Conference: Lighting up the supply chain with GS1 UK: Thursday 22 April 2010

This year’s GS1 UK Annual Conference in partnership with Retail Technology Magazine will be hosting an exciting line up of speakers from Tesco, Amazon, World Duty Free, The IGD and many more. They will share their experiences, tips and forecasts on how you can achieve a more efficient supply chain with GS1 standards in the retail, foodservices and healthcare sectors.

B2BE will be attending the conference so please contact Paul Davenport on 0751 746 9866 or email paul.davenport@b2be.com to arrange a meeting on the day to discuss how B2BE can help you make a step-change in your organisations electronic trading capabilities.

Book your place now: http://www.gs1uk.org/gs1events/conference/2010/delegate-fee.asp

Location: Leicester City Football Club, The Walkers Stadium, Filbert Way, Leicester, LE2 7FL

Want to expand electronic trading to both sides of your supply chain?

Many business when they start trading electronically are focused on one side of their supply chain, whether its the buy side or sell side. This is for a number of reasons which maybe as simple as responding to customer demands, utilisation of resources or process improvement initiatives. However, many organisations then simply stop and fail to understand the value of trading on both sides of the supply chain.

This creates a disparity between process and eficiency gains. Why respond to a customer’s requirements in the most efficient way when you can’t get stock from a supplier efficiently? Or why buy stock efficiently when you can’t service customers effectively?

If you’re trading electronically on only one side of your supply chain why not speak to B2BE to see how we can help your organisation improve processes on both sides of the supply chain through our solutions geared toward Purchase to Pay or Cash to Collection?

At B2BE we believe that efficiencies should be achieved in all aspects of our clients business and we have the solutions to enable this, why not give us a call?

Need more details in relation to B2BEs products and solutions?

Get more details on B2BE

If you would like further information in relation to B2BE’s products and solutions why not visit the B2BE Interactive section and download one of the product brochures or solution data sheets? These documents provide a greater depth of detail in relation to all the B2BE products while the Solution Data Sheets provide details how to bundle the B2BE products to create and entire solution, for example a fully automated Purchase to Pay solution.

For the B2BE Interactive setion follow the link:


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B2BE Christmas Operating Hours

B2BE will be closing over the Christmas break including the 25th and 28th of December as well as the 1st of January. However, all the B2BE systems will be fully operational and support staff will be available as usual to ensure continuity of our high levels of service and support over the Christmas break should you need to speak to them.

We would like to wish all our clients a happy Christmas break and a prosperous and safe 2010.

B2BE opens offices in Chennai, India

B2BE opens offices in Chennai, India

B2BE has now opened a new office in Chennai India to service, support and strengthen B2BE’s global operations for customers operating across the Asian region.

The office will support B2BE’s continued growth locally and within the region as well as providing support for organisations that trade with Indian businesses in an import/export environment to facilitate improved supply chain management through electronic based initiatives and solutions.

If you’re local and want to improve business and supply chain processes or you need to trade with Indian based companies electronically B2BE now has your organisation covered. If you wish to contact B2BE in India please email; in.info@b2be.com

Need to trade electronically within the U.K. FMCG sector?

B2BE are able to facilitate and support connections into all the major FMCG businesses within the United Kingdom and Ireland adding further to B2BE’s global FMCG network reach.

If you need to connect to; Asda, Booker, Iceland, Makro, Morrisons, Sainsbury, Spar (UK), Tesco and Waitrose to name but a few B2BE can now support all the trading requirements and document sets supported by each trading partner within the FMCG sector including any of the GS1 based standards.

B2BE are able to on-board any of these trading partners through B2BE’s managed services and using the B2BE owned and operated Transaction Delivery Network (TDN). This provides a unique collaborative outsourced platform so you can concentrate on managing your business while B2BE manages the interaction with your trading partners, setup and migration requirements down to configuration and testing.

If you would like to speak to B2BE U.K to discuss how we can assist you in the U.K. FMCG sector please email; uk.info@b2be.com

B2BE’s 100% automated e-Invoice outsourced solutions

B2BE’s 100% automated e-Invoice outsourced solutions

B2BE for a number of years have been able to combine a number of its products and solutions to create a totally outsourced e-Invoicing solution.

Whether the solution is geared toward the buy or sell side of your supply chain B2BE can create a 100% automated e-Invoicing solution that will work collaboratively with your ERP or accounting system that’s tailored to improve your businesses current processes, create greater visibility, transparency and most importantly auditability while reducing cost through streamlining highly repetitive aspects of your business.

If you would like to find out more about B2BE’s e-Invoicing suite of products and solutions go to our new e-Invoicing solutions page which will tell you how you can combine a number of the B2BE products to form a fully automated e-Invoicing solution or if you would like to have one of our team contact you click here and complete your details and we’ll be right back to you!

Magnet Retail (UK) selects B2BEs Document Archiving Solution

Magnet Retail (UK) selects B2BE’s Document Archiving Solution

Magnet retail specialises in the design and manufacture of quality fitted kitchens. With a network of 177 retail showrooms, Magnet offers a unique Full Circle Service, which helps to differentiate its service from other high street kitchen providers.

Magnet with their continued growth will utilise B2BE’s Document Archiving solution and Web Portal solution to enable the online storage of customer documents to streamline the access and availability of documents through a secure web interface for the credit team and branch network to ensure Magnet are better positioned to manage their collection processes and assist in providing better customer services to their client base.

For more information regarding the solutions B2BE are able to provide for your credit control functions or how B2BE can help to improve or automate collection processes please email; uk.info@b2be.com

B2BE and Rexel present at the UK Movex User Association Conference

B2BE will be presenting their products and solutions to the UK Movex User Association (MUA) conference on the 13th of October 2009 in conjunction with Rexel who will provide a case study in the practical application of the solutions they use. If you’re a Movex/M3 user it might be worth registering and having a look at what’s new and what B2BE can do to improve Purchase to Pay and e-Invoicing initiatives for Movex/M3 users. For more information visit: http://www.oakmgt.com/products/movex/erp.html

Tayto Group U.K. move their EDI traffic to B2BE

Tayto Group U.K. move their EDI traffic to B2BE

The Tayto Group of companies, one of the UK’s leading snack food manufacturers has recently moved all EDI traffic through B2BE’s Transaction Delivery Network (TDN) solution.

The task involved migrating and consolidating from three incumbent providers to a single provider while also changing the Tayto Groups five corporate entities into a single trading entity while upgrading the Tayto Navision system from version 3.6 to 5. A complex and challenging task! However, B2BE ensured the project was completed successfully and in record time to meet Tayto’s very tight deadline.

To learn more contact B2BE. uk.info@b2be.com

B2BE converts 50% of Progressive/Woolworths’ NZ Partners to e-business

The major grocery group engaged B2BE (then called ECN) to ‘educate’ its 943 NZ Trade Partners of the benefits of switching to EDI and webforms – 48% did so in just 3 months, with more to follow…

To read the full story about Progressive Trade Partners switching to EDI and webforms click here.

B2BE on LinkedIn

You can now follow B2BE on LinkedIn.

To see the B2BE LinkedIn page click here.

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Philips go live with RTL Returns in Noel Leeming Group

To see what Philips New Zealand say about their experience of RTL Returns™ click here.

Woolworths & ABES Bagels talk to i-Start about their EDI messaging project

Woolworths’ expansion into the New Zealand grocery market has led to B2B e-commerce enhancements that are benefiting both the retailer and its suppliers…
To read the full story of “Woolworths & ABES Bagels talk to i-Start about their EDI messaging project” click here

Delivering Supply Chain Excellence!

Supply Chain Excellence

B2BE recently took part in the GS1 sponsored Delivering Supply Chain Excellence conference at Leicester Football Club, Leicester, U.K.

The event provided an excellent forum to exchange ideas and see case based solutions in the area of supply chain improvements! As a GS1 Alliance member B2BE (UK) saw the opportunity to exhibit the B2BE range of products and services as a particular fit in this area. The B2BE solutions are geared toward supply chain improvement specifically through the adoption of e-Commerce based document management and process streamlining initiatives.

The B2BE solutions provide it’s customers globally a broad spectrum of services which not only incorporate traditional EDI models but enable B2BE customers to facilitate any type of document distribution through a single entity! Weather it’s to augment other supply chain initiatives or as a stand alone solution B2BE can tailor a solution to fit your organisation and the market(s) it operates in!

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B2BE Opens New Office In Shanghai

The continued growth of B2BE has seen the establishment of a new office in Shanghai China. This office will establish a consistent B2BE presence to enable B2BE to service the company’s expanding customer base in China and Hong Kong.

Should your organisation have any e-Commerce requirements in this area please contact our Shanghai office on:

B2BE Limited
16/F, Merchant Plaza,
333 Cheng Du Bei Lu,
Tel +86 21 64260226
+86 61213669

email cn.info@B2BE.com

B2BE Australia Becomes A GS1 Alliance Member

B2BE Australia has become a GS1 Alliance Member , an organisation who promotes the use of GS1 based standards in the area of supply chain management, an area on which B2BE’s e-Commerce initiatives primarily focus.

Click here to find out more about GS1 and B2BE’s involvement with GS1 or contact us to find out how we can assist your organisation with supply solutions.

IT Excellence - B2BE’s Sponsorship Of Forresters IT Forum EMEA 2007

B2BE sponsored the recent Forrester IT Forum EMEA 2007 in Edinburgh ‘Delivering Business Results through IT’

The event focused on delivering IT excellence and the new ways in which CIO’s, CTO’s and technical resources are able to do this within the context of their organisations and markets they operate within. The focus of the event also moved the function of IT into a BT (Business Technology) function. That is an evolution away from IT maintaining a stand alone approach to an organisation’s systems to focusing on the business, their strategies and how technical functions can deliver business specific solutions and needs!

The event was particularly pertinent to B2BE and the delivery of its suit of outsource solutions and products which provide businesses with outsourcing tools to remove the mundane tasks such as Invoicing, Purchase-to-Pay and Order-to-Cash processes enabling both the business and technical functions to focus on the new challenges from their local and/or emerging markets which many organisations are facing in a highly globalised and competitive environment!

We would also like to congratulate Andreas Reiter from Oesterreichische Post AG who was the winner of the on-stand promotion and took home with him a 30Gb video capable iPOD.

Should you wish to learn more about Forrester please visit www.forrester.com or more about B2BE products and services please email us.

B2BE Presents Its Product Suite At Accounts Payable & Procurement Summit - Melbourne, Australia

B2BE entered a new era in Australia with its presentation of services as an exhibitor at the IQPC Accounts Payable and Procurement Summit in Melbourne, Australia on 15 and 16 May 2007.

The AP&P event is one of the focused and high-level events that global events group IQPC manages. There was a distinct focus on bringing together the often separate departments of Accounts Payable and Procurement.

B2BE’s suite of products and services were very well received. With the many document scanning and paper management solutions on offer, B2BE’s suite of products was undoubtedly the only true end-to-end eCommerce Solution presented.

B2BE now looks forward to helping many existing businesses to improve efficiency and engender cost saving through its flexible solutions.

B2BE Presents At The EXPP e-Invoicing Summit In London

B2BE will be taking part in the EXPP e-Invoicing Summit held in London this September.

The Summit is designed for European organisations wishing to explore in greater detail opportunities and ways in which they are able to streamline their e-Invoicing processes and remain VAT compliant.

B2BE will be participating at the event and have a range of e-Invoice enablement tools and applications all geared toward improving the Purchase to Pay process (P2P).

If you would like to register as a attendee to see how your organisation can streamline your e-Invoicing processes please visit: http://www.expp-summit.com We hope to see you there!