Manual order processing still exists in many businesses, especially where teams rely on email, spreadsheets, and rekeying customer orders into ERP systems. But this outdated method is time-consuming, error-prone, and holding your business back.
Let’s look at how automated sales order processing changes things.
The Problem with Manual Order Processing
Every time a sales rep or back-office staff member has to manually enter data from an emailed order, there’s room for error. A wrong quantity. A misread SKU. A missed delivery instruction. Over time, these small errors add up—causing delays, unhappy customers, and increased operating costs.
Manual processes also make it hard to keep up with volume. If your business experiences a seasonal spike or growth in orders, your team may not be able to process them fast enough. This leads to bottlenecks, delays, and lost sales opportunities.
How Sales Order Automation Improves Order Processing
Sales order automation eliminates these manual steps by capturing, validating, and pushing orders directly into your ERP system. Whether your customers send PDFs, emails, or use EDI, B2BE’s solution extracts and verifies the order details using smart OCR and business rules.
You gain:
- Faster turnaround: Order processing takes minutes, not hours.
- Fewer errors: Built-in validation reduces the risk of incorrect entries.
- Improved customer experience: Orders are confirmed and fulfilled more quickly.
- Scalability: No need to hire more staff to keep up with growing volume.
Real-Time Visibility and Control
B2BE’s Sales Order Automation also gives your sales, customer service, and warehouse teams real-time visibility into order status. That means fewer internal emails and phone calls—and more confidence that orders are correct and on track.
Plus, every order is traceable and auditable. If there’s a dispute or change, your team can quickly locate and resolve it without digging through inboxes.
Future-Proofing Your Order Processing
As buyer expectations evolve, order accuracy and speed are no longer negotiable. Automating your order processing means you’re not just keeping up—you’re staying ahead. It also allows your business to adapt quickly to new channels or order formats without disrupting workflows.
Learn more about B2BE’s Sales Order Automation solution.
About B2BE
B2BE delivers electronic supply chain solutions globally, helping organisations to better manage their supply chain processes, providing greater levels of visibility, auditability and control. We’re driven by a passion for what we do, inspired by innovation, and underpinned by a wealth of knowledge. With over 20+ years of experience, the B2BE teams operate worldwide.
For more information, visit www.b2be.com.