Accounts Specialist (Accounts Receivable)

The Accounts Specialist (Accounts Receivable) will be responsible for the end-to-end administration of billing and accounts receivable processes. You will play a critical part in ensuring financial accuracy by managing monthly billing cycles, invoice reconciliation, and debtors’ collection. 

Responsibilities

• Billing & Invoicing Management
  • Manage the monthly billing cycle, including the invoice generation and reconciliation.
  • Verify all invoices against service agreements and billing tools to ensure accuracy and completeness.
  • Document all standard and abnormal processes related to monthly billing to maintain audit trails and procedural clarity.
• 应收账款
  • Post all customer-related transactions into the accounting system.
  • Perform financial reconciliation to identify and resolve discrepancies in customer accounts.
  • Process Credit Memos for adjustments such as shortages, price discrepancies, pricing adjustments, uncollectible write-offs, and duplicate invoices, strictly following management approval protocols.
  • Conduct checks on supporting documents to prevent over-crediting customers.
  • Manage and follow up on overdue customers with outstanding invoices to ensure payments are received on time and to minimize aged debts.
  • Execute debtors’ collection activities using various communication methods.
  • Coordinate with the sales team and country managers to assist in resolving billing issues and facilitating collection efforts.
  • Address all customer queries regarding billing and accounts receivable.
• Reporting & System Support
  • Prepare monthly sales reports requested by customers and management.
  • Generate Sales Incentive Reports on a quarterly and annual basis.
  • Assist in parallel runs for the migration or implementation of new billing systems when required.
  • Perform other ad-hoc duties as assigned by the reporting manager to support the department’s objectives.

Requirements

• Bachelor’s degree in Business Studies/Management, Finance, Accountancy, Banking, or a related field.
• Proven years of experience in similar accounts or finance role.
• Demonstrated ability to handle end-to-end AR processes, including billing, reconciliation, and transaction posting. 
• Detail oriented, with exceptional organizational skills and able to manage priorities.
• Excellent verbal and written communication skills for liaising with customers and cross-functional departments.
• Problem solving ability to identify billing discrepancies, resolve customer queries, and implement solutions with a sense of urgency
• Possess initiative to learn new systems and processes quickly.
• High-level proficiency in Microsoft Excel, Word, and Outlook.