Sales Order Automation with B2BE
Automate sales orders, identify issues, and be more responsive to your clients.
Solution Overview
Online Portal
A hosted solution, meaning no software is required, allows you to take sales orders sent to your organization via email or facsimile.
OCR for EDI
Automatically identifying via OCR the sales order data to create electronic files ideally complimenting B2BE’s EDI products.
Product Comparison
Sales orders are automatically compared to your product catalog data. If any sales orders that have incorrect information such as part numbers, units of measure, or pricing and can be flagged for correction.
Error Control
Customer service staff will then only need to work on the sales orders that contain errors so the errors can be fixed and the sales order processed quickly.
Sales orders are then automatically loaded into your system for picking, packing, and shipping.
Key Features
Automated Sales Order Recognition
Sales orders are sent to the system as images and the data is captured to create an electronic file, no different to an EDI based file. Our software learns as part of the data capture process so the level of automation progressively improves to ensure the data files can be created automatically.
Automated Error and Issue Identification
Your product and price catalog can be loaded into the B2BE environment automatically and as sales orders are passed through the system, they can be validated based on a number of configurable rules to ensure the client’s purchase order data is accurate.
Information Validation
Validation can be conducted at several levels including shipping information, product information, and pricing. If the data is inaccurate the customer services team will be notified.
Automated Sales Order Creation
Our system creates EDI-based files once they have been through the process without any errors so the sales orders can be uploaded and managed in the same way as EDI sales orders.
Increased Visibility and Reporting
The automated orders product is a fully hosted product and is accessible through the B2BE web portal’s online interfaces. It provides up to date information to customer service teams, and other relevant functions, many dashboard analytic tools to measure throughput, accuracy, and other key metrics in real-time.
Key Benefits
Automated Processes
Improved sales order turnaround time frames in-line with EDI order processing times and moves customer service personnel from sales order processors to customer service providers.
Balanced Processing Times
Helps remove sales order processing times at peak times of the day so sales orders can be better managed over a day removing the peaks and troughs.
Issue Identification
Improve and identify on-going client issues with purchase orders so they can be rectified at the source while gaining a better understanding of analytics associated with the processing of sales orders through online tools.
OTIF
Ensure delivery times can be met so OTIF metrics that the client’s use, can favor you as a supplier so you process sales orders quickly, efficiently, and most importantly accurately so when the goods are shipped, they’re shipped on time and in full.
Download Solution Data Sheets
Sales Order Automation
Trusted Worldwide
Integrated
Solutions
Configurable plug-and-play solutions to automate your supply chain and business processes.
20+ Years of
Experience
A great team with a broad range of industry-based experience your organization can leverage from.
Competitive
Pricing
Competitive pricing so your organization can achieve lower costs and better return on investment.
Fantastic
Support
Amazing support during implementation, delivery, and for your on-going needs.
Trusted by over 5,500 customers
Client Testimonials
“The Warehouse Ltd. has improved
Order accuracy through the
elimination of keying errors. The
Web Portal has reduced costs
creating and processing Invoices,
both for TWL and for our
suppliers.
”If our clients can produce a file
in any format and get it to B2BE
they’ll build the translation maps
and transfer it to our format. That
works in reverse with our
invoicing. Some ERP systems
autofax so we get them to
produce a file which is sent by
email to B2BE who convert it for
us
“The uptake from suppliers has
been extremely positive with
less than one percent not
wanting to progress this. Under
the old model 99 percent of all
orders were confirmed by faxing.
Long-term, the portal will
remove this tedious step which
increases the work efficiency of
the purchasing team.”
“ B2BE really offered a service that was a world
leader. It helped to drive down the costs per
transaction, from several dollars down to 40 cents
or less, and on top of that, adding value in terms of
allowing organizations to easily connect with us
“At one time we faxed thousands of Purchase
Orders a day, and just cutting back on all that paper has been an immediate benefit. Somebody had to pick up all those faxes, and they got lost or the data wasn’t entered correctly.
“The fact that we can give the problem as a whole to
B2BE and then leave them to sort it out for
themselves has been very helpful to us. A single
PO might be going between several servers in
Australia and New Zealand, but I don’t want to
know about that. I just want to know that the order
has been fulfilled and B2BE takes care of that.”
