Automated sales order recognition
Sales orders are sent to the system as PDF’s and through the automated orders product the sales order data is captured to create an electronic file, no different to an EDI based file.
The software learns as part of the data capture process so the level of automation progressively improves to ensure the data files can be created automatically first time every time.
Automated error and issue identification
Unique to the B2BE automated orders solution is the automated validation against your product catalogue.
Your product and price catalogue can be loaded into the B2BE environment automatically and as sales orders are parsed through the system they can be validated basted on a number of configurable rules to ensure the client’s purchase order data is accurate.
Validation can be conducted at several levels including shipping information, product information and pricing.
If the data is inaccurate the customer services team will be notified and they can go into the rectification interface and take the appropriate action to rectify the sales order or reject it back to the initiator.
Automated sales order creation
The B2BE automated orders functionality create EDI based files once they have been through the process without any errors so the sales orders can be uploaded and managed in the same way as EDI sales orders.
In fact, combining the B2BE EDI products with the automated orders product means your organisation will be able to handle all sales orders no matter how the client wishes to send them. And of course, if you use B2BE’s EDI managed services B2BE can engage with your clients to increase EDI traffic.
Increase visibility and reporting
The automated orders product is a fully hosted product and is accessed through the B2BE web portal’s online interfaces.
These interfaces provide up to date information to customer service teams, and other relevant functions, many dashboard analytic tools to measure throughput, accuracy and other key metrics in real time.