CUSTOM DEVELOPMENT
CASE STUDIES

Enable New Zealand Case Study
Enable New Zealand Case Study
Enable New Zealand needed an efficient online requisition capability based on rules and with workflow…
Read the full Healthcare requisitions case study here

Genesis Energy Case Study
Genesis Energy Case Study
A lot of to-ing and fro-ing was required to make sure Genesis Energy work orders were completed properly…
Read the full Business Process case study here

1-Stop (Patrick Stevedores And DP World) Case Study
1-Stop (Patrick Stevedores And DP World) Case Study
A technology joint-venture between two major Australian stevedoring operators has radically…
Read the full B2B Messaging case study here

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CUSTOM DEVELOPMENT

custom-development

B2BE can customise its products and solutions to a client’s specifications, and B2BE can also build customised products for a client.

B2BE has also built some products with the intention of customising them for a client’s specific needs. Some of these are listed below:

Round Trip Logistics

Round Trip Logistics (RTL) gives business users an online platform for real-time collaboration with their supply chain partners.

RTL is a cloud based, Software-as-a-Service (SaaS) product. RTL uses a “Social Media” style approach, allowing business partners, through an invite/ accept/ participate model, to transact with one another in real time via the web.

You can see an example of Round Trip Logistics in this Enable New Zealand Case Study.

B2BE m-Commerce

B2BE m-Commerce solutions offer a wide range of mobile based solutions to better enable your organisation to manage data and information while on the move.

B2BE m-Commerce solutions are highly adaptable and can be tailored to your organisation’s needs based on the operational requirements of your business and where your organisation sees opportunities for process improvement.

B2BE m-Commerce Solutions are not limited and may include the following functional aspects of your business: Sales Force Automation; Customer Relationship Management; Warehousing and Logistics. For more information about m-Commerce contact B2BE

B2BE e-Cat

The B2BE e-Cat is a hosted, product catalogue management solution that helps businesses increase profitability through the benefits of e-commerce by providing online access to their entire product range across the globe, 24 hours a day, 7 days a week.

The B2BE e-Cat can be implemented with B2BE Transaction Delivery Network (TDN) or as a standalone product to complement existing Internet offerings and B2C initiatives.

You can see an example of e-Cat in action in this Pfizer New Zealand case study.

Case Studies of B2BE Custom Development:

The following companies have had B2BE build them a custom developed solution and have also had a Case Study written about the project. By clicking on the tabs below you can see more details about the project and you can read the full Case Study.

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1-stop (Patrick Stevedores and DP World)

1 Stop Case Study

Custom Development
A technology joint-venture between two major Australian stevedoring operators has radically improved freight handling across Australia’s port network and beyond.

While competition within the freight handling and logistics industry is intense, a technology-based joint venture between two of Australia’s major stevedoring firms has meant dramatic improvements for cargo movements through the country’s ports – to the benefit of the industry as a whole.

Read full case study here Read full case study here

Accident Compensation Corporation (ACC)

ACC Case Study
Custom Development
The Accident Compensation Corporation (ACC) administers the accident insurance scheme for New Zealanders and visitors to New Zealand. 1.6 million claims are accepted by the ACC, leading to payments of almost NZ$1.3 billion for compensation, rehabilitation and medical treatment.

Read full case study here Read full case study here

CourierPost

CourierPost Case Study
Custom Development
CourierPost is New Zealand’s premier provider of Courier Services. Established in 1989 by New Zealand Post, CourierPost’s 550 couriers provide services to 180 cities and towns across New Zealand through 19 branches nationwide.

Read full case study here Read full case study here

Enable New Zealand

Enable New Zealand Case Study

RTL

Enable New Zealand is the biggest provider of equipment and housing modification services for the Health and Disability Sector in New Zealand. Enable New Zealand GM Heather Browning says they face “similar issues to other complex supply chains – that we can’t see what the other organisations are doing in the process and it is therefore difficult to collaborate with our supply chain partners. And we and our partners need to collaborate to be efficient in the procurement, delivery and maintenance of the products and services we provide”.

Enable New Zealand decided they needed an efficient online requisition capability that would manage the process based on the rules and with the workflow that Enable New Zealand needed to satisfy all the stakeholders. Most importantly they needed all their supply chain partners to have visibility of the requisition process…

Read full case study here Read full case study here

Epson

EPSON Case Study
Custom Development
Epson New Zealand sells a premium range of printers and scanners through a nationwide network of distribution points located throughout the country. Renowned for innovation, leading edge technology and excellence in after-sales service and backup, Epson is a leading supplier of printer and scanner technology.

Read full case study here Read full case study here

Garant Möbel Malaysia

EDI / B2B Messaging Custom Development
Garant Möbel Malaysia (GMM) chooses B2BE to provide an Electronic Catalogue system to assist with improving its supply chain management and improve conventional business process with their Trading Partners, which has proven to be a great success story for GMM, their local franchisees and overseas customers alike!

Garant Möbel is a global furniture franchise from Germany with a 47-year history; it now has more than 4,000 retail member stores worldwide in 20 different countries. Garant Möbel Malaysia (GMM) holds a master franchise license from Garant Möbel Asia. GMM has now carries more than 4,000 furniture products and with a business retail network of 7 franchisee stores operating nationally in Malaysia.

Read full case study here Read full case study here

Genesis Energy

Genesis Energy Case Study
Custom Development
As organisations outsource non-core functions and get third-parties to service their clients the need for systems to orchestrate these business processes becomes critical to maintaining service standards. New Zealand’s largest energy retailer was not immune to problems with coordinating dozens of third parties until it commissioned an online workflow management system from B2BE.

With more than 690,000 customers and 57 service providers throughout New Zealand on top of an outsourced call centre, a lot of to-ing and fro-ing was required to make sure Genesis Energy work orders – including meter reads and service requests – were completed properly.

Read full case study here Read full case study here

Housing New Zealand

Housing New Zealand Case Study
Custom Development
A Housing New Zealand rural loan scheme process that had the potential to be a “complete nightmare” has resulted in success thanks largely to a business process management (BPM) from B2BE. This scheme involves the provision of home ownership education and around $20 million of government funding annually for low income rural dwellers. Initiated in 1995, it was available through 12 rural providers. At any one time there was around 9,000 clients registered on various stages of the programme.

Kincrome

EDI / B2B Messaging Custom Development

The Kincrome project team came up with a concept to hold an ‘April Tools Day’ on-line sale where customers would be able to view and purchase a range of discounted current and clearance stock items with goods refreshed every two hours. The Kincrome group sought to provide a new an innovative promotion which would allow customers to participate in a fun and interactive one day clearance sale. The sale would be held on 1 April in a play on the April Fools Day concept.

Read full case study here Read full case study here

NZ post

New Zealand Post Case Study
Custom Development
NZ Post has used B2BE’s business process management to completely overhaul its international bulk mail lodgements business. Smart internet-based information systems have shelved paper and empowered Post’s supply chain partners – increasing profitability and dramatically improving work processes.

New Zealand Post’s Letters International division coordinates the collection and delivery of bulk mail lodgements from overseas.

Read full case study here Read full case study here

Panasonic

Panasonic Case Study
RTL
Panasonic required an alternative solution to the paper-based process of handling product returns, which was causing problems for their warehouse staff, finance department, retailers and consumers…

A headache for many manufacturers of consumer goods is providing a simple way for everyone in the supply chain to handle product returns.

Read full case study here Read full case study here

Pfizer

Custom Development

Pharmaceutical company Pfizer has implemented a web-based ordering system, e-Cat™, that extends the benefits of e-commerce to customers too small to justify full-blown EDI…

Read full case study here Read full case study here

Philips Australia and Philips New Zealand

Philips Australia and Philips New Zealand Case Study
Custom Development
Philips Australia and Philips New Zealand dramatically improved accuracy and responsiveness in their transactions with product repairers, using a B2BE developed online claim validation, invoice and payment management system.

Philips in Australia and New Zealand is a leading healthcare, lifestyle and technology company, with an annual turnover of more than $500 million. Its consumer electronics products range from LCD & Plasma TV, home and portable entertainment systems to PC products, phones and household appliances.

Read full case study here Read full case study here

Philips Consumer Lifestyle

Philips Consumer Lifestyle  Case Study
RTL
“Product returns cost us hundreds of thousands of dollars each year,” says Roger Rowley, operations manager, Philips Consumer Lifestyle, Philips New Zealand Ltd. “And that’s just for the logistics, and doesn’t include the cost of any subsequent repair and margin loss as a result of scrapping or selling the product as a second. Most of those costs are in labour associated with processing returns and related transport. With numbers like these, reverse logistics, the art and science of aftermarket customer services, has been a major focus for us as we look to reduce costs and increase efficiencies,” Rowley adds.

Read full case study here Read full case study here

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